Messages

1

SIP On Mitel / Re: Mitel 5634 WiFi Phone Issue

« on: June 06, 2022, 06:38:54 AM »

Hello there!

Did you ever get to the bottom of this?
I have the same issue on a customer site - it'll connect perfectly fine via the MBG but not when on site, but a 5624 works fine.
I also have an issue on another site where the 5634 will only connect via 5g to the Wi-Fi network and then the user gets poor voice quality during a call.

2

Mitel MiVoice Business/MCD/3300 / Re: Problem Synching to Mitel AMC MCD 7 and below

« on: December 01, 2021, 10:55:43 AM »

All our systems that have MCD 7.0 or below cannot synch to Mitel AMC.
7.2 and above are all fine.
It too coincidental for it be a network issues across 7x different sites and 3x different customers

3

Mitel MiVoice Business/MCD/3300 / Problem Synching to Mitel AMC

« on: December 01, 2021, 05:53:04 AM »

Hello

Guys we've recently had several Mitel 3300 not synch to mitel amc.
We want to add a couple of extra IP User Licences.

When trying to retrieve licences, it produces and error:
"Unable to setup connect to the AMC (Error 77) Error
details can be found in the software logs."

The software logs are attached for viewing.

Tried clearing the hardware ID no joy.
SSH is open, but if I ssh to the external address I get rejected message.

If it were one system I'd put it down to the firewall, but this is happening on multiple systems, different customers and different firewalls.
The systems don't have software assurance but that shouldn't make a matter for adding new licences.

4

Mitel SX200, SX2000, and older SX platforms / Superset 700

« on: July 03, 2013, 08:41:45 AM »

Anyone able to remind me of the command syntax for setting the color on the switchboard console?
color back 1 or something like I think???