Messages

1

Mitel MiVoice Business/MCD/3300 / Re: programming a 5330 ip set for dss/blf and multi line buttons with the same exten

« on: May 29, 2013, 03:32:58 PM »

Thanks,I will give this a try tomorrow.

2

Mitel MiVoice Business/MCD/3300 / Re: programming a 5330 ip set for dss/blf and multi line buttons with the same exten

« on: May 29, 2013, 02:26:31 PM »

Thanks Ralph. Will this effect his voicemail?

3

Mitel MiVoice Business/MCD/3300 / programming a 5330 ip set for dss/blf and multi line buttons with the same exten

« on: May 29, 2013, 12:03:02 PM »

Hello,I'm having trouble with setting up the Boss's assistant 5330 ip set(1723) with the capability of being able to answer his line if he is already on a call (1100).The problem is, I can make this work by adding a multicall button with ringing and she can answer the call but the DSS/BLF button has now lost the capability of giving her the indicator of seeing if he is on his line or not.Also when I do this the main reception (1330) also looses the ability of seeing if he is on his set as well.The DSS/BLF on her add on module doesn't seem to work either.Is there a way to set this up differently.I tried putting the boss and assistant into the same pickup group but I got the same results.Also the system would not let me add more than one DSS/BLF of the same extension(1100) to the 5330 set.Does this have anything to do with the sets being single or multi configuration type?

Any help would be greatly appreciated.Thanks.