Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Unable to make Conference calls

« on: July 02, 2013, 03:20:32 PM »

No I can not conference 3 internal phones.

2

Mitel MiVoice Business/MCD/3300 / Re: Unable to make Conference calls

« on: April 24, 2013, 09:21:14 AM »

I am on one phone, I pick up the handset dial the first number then press the trans/conf button I get the second dial tone dial the second number. I establish both calls but I am unable to join the two parties. All phones are ip phones. Also when trying to initiate a conference call in house with three extensions its also failing. The add held button pops up but it does not work when its pressed. Its not the E2T because it was working a while ago but we recently had a personnel change and I am trying to figure this out.

3

Mitel MiVoice Business/MCD/3300 / Re: Unable to make Conference calls

« on: April 23, 2013, 04:13:08 PM »

Yes I can transfer incoming calls to an external party. All three phones are internal extensions. I called my DID and I was able to hit the trans/conf button dial my cell number and release the call. All that works fine but conferencing does not.

4

Mitel MiVoice Business/MCD/3300 / Re: Unable to make Conference calls

« on: April 23, 2013, 03:36:25 PM »

I did I tried multiple handsets, I even tried the console. All failed

5

Mitel MiVoice Business/MCD/3300 / Re: Unable to make Conference calls

« on: April 23, 2013, 11:30:59 AM »

Yes I did check both the stations COS and the trunks COS. Brokers call is set to off also public network to public network is allowed.

6

Mitel MiVoice Business/MCD/3300 / Re: Unable to make Conference calls

« on: April 23, 2013, 10:37:42 AM »

I checked the interconnect restrictions and there are no restrictions on any trunks. Also we are not using tenanting.

7

Mitel MiVoice Business/MCD/3300 / Unable to make Conference calls

« on: April 23, 2013, 10:20:38 AM »

I know this has been covered a few times, I read all the related post and still could not solve my issue. When trying to initiate a conference call, I dial the first number press the conference button dial the other number. while having both parties on the phone I am unable to join the calls. I get the two options to release me and trade calls but pressing the conference hard button button does nothing. I have a 5330. On a side note I have sip trunks and yes I did check the cos and yes I did check the maximum co trunks conference, as specified in the other related post. Please help.