Messages

1

Mitel MiVoice Business/MCD/3300 / E2T in Slot ID 2

« on: December 28, 2023, 02:07:10 AM »

Hi,,
We have MXe III controller after upgrade with rel.9.4 ,IP E2T is blank in Slot ID 2 in Hardware Compute Cards form, how to setting IP E2T  in to Slot ID 2 ?
Thanks for your kind attentions

2

Mitel MiVoice Business/MCD/3300 / Re: Call forward external

« on: April 19, 2021, 03:16:06 AM »

Hus4in,

I do believe that Twinning/DEE does work with a Ring Group though so you can try setting that up for those users and remove the Forward External.

If you are using Multi-Device User Group (MDUG) Licenses then just create an External Hot Desk User (EHDU) using an MDUG License and then create and a MDUG using the users main extension number and then add the EHDU extension as the second member. They can control this via a Group Presence key on the phone. This will only use the original MDUG License once it is associated with an MDUG Group up to 8 device, but it is one busy all busy unlike a Personal Ring Group.

If you are using Full Licenses then you just create an EHDU using a Full License and then create a Personal Ring Group (PRG) using the users main extension number and then add the EHDU as the second member. They can control this via a Personal Presence key on the phone. This will use a Full License for each user you setup this way.

Thanks,

TE

Thanks TE
BecauseThe user wants if the member is ringing no anwer or busy to be able to call an external number(call forward external),like a call divert.

3

Mitel MiVoice Business/MCD/3300 / Re: Call forward external

« on: April 19, 2021, 03:03:00 AM »

Calls to a ring group won't follow a ring group member's forward. The call will just ring at the member.
I voted for "what is the problem".

Thanks guys,
We have ring group 5000,the member 151 and 503,then we call 5000,the member is ringing ,
I mean if the member no answer or busy ,can we divert to external number?

4

Mitel MiVoice Business/MCD/3300 / Call forward external

« on: April 15, 2021, 05:24:01 AM »

Hi,,Everyone

could you please help me.
I have problem 3300icp ,with call forward external ,the problem is:

1.If we call 301, forward external is working.
2.If we call hunt group 3500 ,the member 301,forward external is working.
3.If we call Ring group 5000 ,the member  151 and 503 ,forward external doesn't work.
where is the problem?
Thanks

5

Mitel MiVoice Business/MCD/3300 / Re: SMDR does not appair

« on: March 05, 2020, 04:48:26 AM »

Yes, before the system was normal,

6

Mitel MiVoice Business/MCD/3300 / Re: SMDR does not appair

« on: March 04, 2020, 11:30:36 PM »

on the maintenance commands:LOGSYS READ SMDR ALL
thanks

7

Mitel MiVoice Business/MCD/3300 / Re: SMDR does not appair

« on: March 04, 2020, 02:40:44 AM »

I have problem with SMDR records ,the problem is SMDR records doesn't appear, can not access file buffer SMDR logs,
LOGSYS warning:( FILE buffer could not be accessed for SMDR log.                 
              File System error: Bad path name)                   

please help with this problem?

8

Mitel MiVoice Business/MCD/3300 / SMDR does not appair

« on: March 03, 2020, 11:02:26 PM »

I have problem with SMDR records ,the problem is SMDR records doesn't appear, can not access file buffer SMDR logs,
LOGSYS warning:( FILE buffer could not be accessed for SMDR log.                 
              File System error: Bad path name)                   

9

Mitel MiVoice Business/MCD/3300 / Fax T.38

« on: January 13, 2020, 09:56:48 PM »

Dear All
I have problem with the analog Fax machine.
I run a SIP trunk via MBG and I have the number 3970xxxx,For the FAX I should set the number of 8281.
I have T.38 and compression licenses and I olso installed DSP II card, I set extension 8281 on AMB port.
The problem is I can’t call or received fax machine.
Can U help me ,with this problem.

10

Mitel MiVoice Business/MCD/3300 / Re: OS_MiVB 8.0_SP3

« on: October 30, 2018, 07:34:04 AM »

Thanks august
the problem is some time ring some time no ring in ONS lines,for outgoing call is OK

11

Mitel MiVoice Business/MCD/3300 / OS_MiVB 8.0_SP3

« on: October 30, 2018, 06:41:39 AM »

Is MiVoice Bussines 8.0 Sp3 PR2 support sx200 bay?

Thanks

12

Mitel MiVoice Business/MCD/3300 / OS_MiVB 8.0_SP3

« on: February 26, 2018, 12:03:55 AM »

Dear All.

I need operating system for MiVB 3300 which 8.0 sp3 does anyone have?
please share it ,if not how to download it.

Thanks for your kind attention

13

Mitel MiVoice Business/MCD/3300 / Re: ASU II

« on: January 01, 2018, 10:42:03 PM »

Thanks x-man
the problem is still the same, we setting IP 10.64.194.86 in the controller unit,
and we use MXe 3300 (4.1 system) with IDE hard disk.

14

Mitel MiVoice Business/MCD/3300 / Re: ASU II

« on: December 28, 2017, 09:26:49 PM »

Thanks for your answered,

I have installed 24 port ONSp card on slot 1 but the system can't be dictected.

15

Mitel MiVoice Business/MCD/3300 / Re: ASU II

« on: December 28, 2017, 06:40:43 AM »

Thanks x-man

I have a program on analog service unit form,on the 4.1 system and here's the result:
Analog Services Units
   Controller Module Port Unit       Programmed Type       Installed Type       Comment                                                                                      
   -                0         Not Programmed      No Unit Present                                                                                          
   -                1     2      ASU II                      No Unit Present                                                                                          
   -                2         Not Programmed      No Unit Present                                                                                          
   -                3         Not Programmed      No Unit Present                                                                                          
   -                4         Not Programmed      No Unit Present