Messages

1

MiVoice Office 250/Mitel 5000 / Re: Mitel 5624 SIP WiFi Phone

« on: July 08, 2015, 04:54:04 PM »

I used the programmer as it made the config much easier (and the intention was to deploy a few of them at the time, so would have made that faster)

I didn't look through the handset menu to see if it could be configured there so can't really comment on that I'm afraid - I will have a look and see if it is possible...

2

MiVoice Office 250/Mitel 5000 / Re: Mitel 5624 SIP WiFi Phone

« on: July 08, 2015, 01:09:22 PM »

Hi NTEDave,

We have one working here, on version v6 (not in the office but can find the exact if needed)

It takes a bit of fiddling but seems quite stable 


Cheers,

Mike

3

MiVoice Office 250/Mitel 5000 / Re: SP2 upgrade - no longer booting

« on: October 27, 2014, 03:58:27 PM »

TE,

I managed to get into the support account (was disabled and I don't have the admin password) and tried applying the upgrade again and tried downgrading to 5.1 but the system doesn't appear to install anything - just says update complete.

There are two modules listed as half-installed, cs-system and cs-romd but they don't seem to ever complete. I have ordered a replacement CF card but I may keep the old one for testing purposes as it would be good to find out what went wrong.

Thanks for the help though 

Mike

4

MiVoice Office 250/Mitel 5000 / Re: SP2 upgrade - no longer booting

« on: October 24, 2014, 05:51:16 PM »

Hi TE,

I have now managed to boot up to a point where the system is saying Waiting for CP (along with stopping and starting various modules) I can now get into the AWS and under updates it is showing that cs-romd and cs-system as half installed!?! looking around I am being told to click the 'Upgrade All' button to fix this but there isn't one! I did see something about using a Support account but I don't know the details - I think it is still disabled as well...

Is there anything I can do on the CF card to 'trick' the system into upgrading the packages again?

just for info, I needed to set the baud rate to 115200 on mine to get anything useful out of the USB port on the front. 

thanks,

Mike

5

MiVoice Office 250/Mitel 5000 / SP2 upgrade - no longer booting

« on: October 24, 2014, 10:46:39 AM »

Hi all,

Just applied an upgrade to our live 5000 from 6.0 PR4 up to SP2, all went well and the system rebooted, however it will no longer complete the startup routines. It appears to get as far as starting either rch_ok or dei_ok then keep looping between stopping and restarting the same few services. I have tried plugging a USB cable in the front panel to see what is going on console-wise but all i get on screen is a load of jumbled up characters! 

Clearly i am being an idiot somewhere, does anyone have the right settings i should be using to view the console (i have tried using PuTTY and Hyperterminal)

Is there a way to re-apply the update? (clutching at straws to be honest, i don't have too much experience with the 5000 series 

thanks in advance,

Mike

6

MiVoice Office 250/Mitel 5000 / Restrict IC calls

« on: July 02, 2014, 08:16:19 AM »

Hi All,

is it possible to restrict internal (IC) calls from a specific handset? I am having a test run with Hotdesking due to an office move going on and differnet users being in the office at different times but requiring their own extension numbers and it appears that with a logged out handset you can still make calls, change settings etc!? is this normal or have i not set something up correctly? (i will admit, i have no idea about how Hotdesking works  )

if it helps, the controller is V6.0 PR4, handset being tested is a 5330e

thanks,

Mike

7

MiVoice Office 250/Mitel 5000 / Re: Mitel 5000 HTML Apps button missing

« on: June 26, 2013, 02:32:13 PM »

The second screenshot looks odd, there should be a menu down the left side. Have you tried using a different browser?

8

MiVoice Office 250/Mitel 5000 / Re: Mitel 5000 HTML Apps button missing

« on: June 26, 2013, 10:22:58 AM »

Hi gardy,

Bit strange it didn't work. We have just the 5000 (no PS-1), browsing to System Management, down the right side, below MOH files is a HTML apps link. Bit of a stab in the dark but do you have a high enough access to the controller to allow you to upload files? Also what version software are you running? I don't know if that makes a difference?

The settings image you uploaded is the same as mine so that shouldn't be a problem, you are logging into the controller at the ip address you have in the screenshot (3.130)?

9

MiVoice Office 250/Mitel 5000 / Re: Mitel 5000 HTML Apps button missing

« on: June 24, 2013, 01:35:54 PM »

I may be wrong, but I think you have to click Advanced Mode at the top right of the web page, then find the option you want. It stumped me the first time I followed the instructions for custom screensavers! 

Hope this helps,

Mike

10

MiVoice Office 250/Mitel 5000 / Re: MSG Notification to more than one ext.

« on: May 09, 2013, 11:08:19 AM »

I may be getting confused here but i think we've done this here using DEE (i think i even found it on this site)

Create a user for Ext A, then go into the newly created user, enable Dynamic Extension Express, then click Associated Destinations.
From there right click and select Add Associated Destination.
Change the Type to Desk2 and change the Destination to Ext B. (you may need to change MWI/Pullback to yes if its not already set)

Hopefully this works for you, we have an office with a shared VM box for 3 devices and we use this to make two of them notify of a message at the same time, can't seem to get all 3 to do it though! 

11

MiVoice Office 250/Mitel 5000 / Re: Mitel 5000 IP phones HTML

« on: April 02, 2013, 05:54:39 PM »

We had a go creating a screensaver for both the 5360 and the 5330. I will get some details together on how to do t and upload them here when I return to work. (On a well deserved holiday this week  )