Messages

1

Mitel SX200, SX2000, and older SX platforms / Re: Maid codes not working with PMS

« on: April 02, 2015, 11:02:11 AM »

Are the names being updated by the PMS, when a guest checks in?
The PMS feature either works, or it doesn't!  There's nothing 'we' could do, if we wanted to, to pick and choose, which information is exchanged!

2

Mitel SX200, SX2000, and older SX platforms / Re: Phantom/virtual ext

« on: February 23, 2015, 12:33:54 PM »

You can't create a phantom bay that would give you the option to program IP sets.
I am surprised that you're not able to program multiple appearances of a phantom ext.  It seems like we do that all the time?
Do you need to use a phantom port?  Can you just program a unique number on the multi-line keys?

3

Mitel SX200, SX2000, and older SX platforms / Re: Mitel SX-200 identify what voice-mail box is associated with an extension #

« on: January 15, 2015, 12:33:55 PM »

If you are working on the Express Messenger (not the embedded on an ICP), you'll need to get a copy of 'Express Manager'.
That's the sw program used to manage the express messenger, through the 9 pin serial port on the front of the card (or via modem).
On the embedded version (in the ICP) go to form 50 to manage your mailboxes.

4

Mitel SX200, SX2000, and older SX platforms / Re: SX200ICP enable/disable maintenance port

« on: January 07, 2015, 03:55:21 PM »

When you reset the controller, do you see the progress/result codes, while the system boots?

5

Mitel SX200, SX2000, and older SX platforms / Re: SX-50 Question....

« on: January 02, 2015, 03:08:39 PM »

The SX50 only supports analog (i.e. 2 wire) analog trunks. There are cards that support 4 circuit POTS lines, 8 circuit POTS lines, and also a card for DID trunks.

6

Mitel SX200, SX2000, and older SX platforms / Re: 5448 PKM on 5340 SX200ICP

« on: January 01, 2015, 01:40:11 PM »

Neither of them support the PKM.

7

Mitel SX200, SX2000, and older SX platforms / Re: 5448 PKM on 5340 SX200ICP

« on: December 30, 2014, 01:07:54 PM »

5340's do not support pkm's, on a 200 ICP

8

Mitel SX200, SX2000, and older SX platforms / Re: Superset 4025

« on: December 23, 2014, 12:18:36 PM »

When you are in the DNI Assignment form, press the F2 key, and step through the possible entries for  the device type.  If a set type (i.e. Superset 4025)doesn't appear, the load of software won't support it.

9

Mitel SX200, SX2000, and older SX platforms / SX200 ICP, Alarm Code 166, PMS Interface

« on: May 30, 2013, 12:33:18 PM »

The PMS system is not able to light the MW lights for the guest rooms.  All other features (names, check in/out) seem to be working fine.
The system logs show an Alarm Code 166, which refers to Dial 0 routing for the PMS interface?!?!?!?
Anyone have that error before?

10

Mitel SX200, SX2000, and older SX platforms / Re: SX200 CX Controller DSP Modules

« on: April 03, 2013, 10:44:06 AM »

That was the first thing I'd tried, but that screen doesn't show DSPs

11

Mitel SX200, SX2000, and older SX platforms / SX200 CX Controller DSP Modules

« on: March 29, 2013, 12:18:48 PM »

Anyone know how to see how many dsps are currently installed?
(Other than opening the lid??