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Mitel Software Applications / UCA outlook contact import does not work
« on: March 07, 2013, 09:54:22 AM »
Hi,
I have a problem with importing outlook contacts to UCA.
Situation
Customer has a Remote Desktop server 2008 R2 SP1 with Office 2010 32-bit and UCA 5.1.
We can not import any contacts from outlook to UCA. Importing from UCA i cannot select outlook. Drag and drop outlook to UCA does not work.
Admin user can import contacts.
Normal user can not import contacts.
We have GPO's in place for the users.
Removed the Office 2010 GPO, but that did not help.
In my opinion, its is not a Office 2010 issue.
Big question, what is then the issue.
I haven't got a clue. All input is welcome.
Kind regards,
Martijn Swanink
Netherlands
I have a problem with importing outlook contacts to UCA.
Situation
Customer has a Remote Desktop server 2008 R2 SP1 with Office 2010 32-bit and UCA 5.1.
We can not import any contacts from outlook to UCA. Importing from UCA i cannot select outlook. Drag and drop outlook to UCA does not work.
Admin user can import contacts.
Normal user can not import contacts.
We have GPO's in place for the users.
Removed the Office 2010 GPO, but that did not help.
In my opinion, its is not a Office 2010 issue.
Big question, what is then the issue.
I haven't got a clue. All input is welcome.
Kind regards,
Martijn Swanink
Netherlands