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Mitel MiVoice Business/MCD/3300 / Swapping a console 1000 Superset for a IP Console 5540
« on: August 09, 2018, 12:27:50 AM »
We have an MXe3300 with Peripheral SX2000 connected. We also have MCD6.
I am exchanging the old Superset 1000 Console with the Newer IP Console 5540.
I was trying to add the 5540 before I remove the SS1000 however as soon as I try to I get a message.
"Database on requested network element is in use by another application (e.g.MAC of CDE)"
Does this mean the SS100 has to be deleted before I can add the 5540?
I am exchanging the old Superset 1000 Console with the Newer IP Console 5540.
I was trying to add the 5540 before I remove the SS1000 however as soon as I try to I get a message.
"Database on requested network element is in use by another application (e.g.MAC of CDE)"
Does this mean the SS100 has to be deleted before I can add the 5540?