Messages

1

Mitel Software Applications / Re: UCA 5.1 via VPN

« on: March 22, 2013, 01:47:37 PM »

Hi

thanks for the suggestion. We already tried the ip in to hosts, and still the same error.

thanks

2

Mitel Software Applications / Re: UCA 5.1 via VPN

« on: March 22, 2013, 11:32:56 AM »

The softphone works locally in the office on the LAN

the remote worker can also access the 3300 aswell.

thanks

3

Mitel Software Applications / Re: UCA 5.1 via VPN

« on: March 22, 2013, 11:04:14 AM »

Hi

just tried that and no luck.

4

Mitel Software Applications / UCA 5.1 via VPN

« on: March 22, 2013, 10:42:05 AM »

Good afternoon

We have upgraded our phone systems to the UCA 5.1 softphones. We do not have the teleworker function.

We are tring to get the phone to work via VPN (greenbow client)

Once connected on VPN we can ping the UCA server and ip address.

On launching the phone we get the message failed to connect, could not establish a connection with the UC server.

I have addeed inbound and outbound rules in the firewall, but still no luck.

has any body got any ideas.

thanks

5

Mitel MiVoice Business/MCD/3300 / Re: Boot Mitel 5224 via VPN

« on: March 07, 2013, 07:33:02 AM »

Hi

i am now getting the IP showing on the phone, but i am getting RTOS DHCP timeout??

Guessing it is not seeing the servers?

6

Mitel MiVoice Business/MCD/3300 / Re: Set 5224 in to static ip mode

« on: March 07, 2013, 07:32:07 AM »

Hi

i am now getting the IP showing on the phone, but i am getting RTOS DHCP timeout??

Guessing it is not seeing the servers?

7

Mitel MiVoice Business/MCD/3300 / Set 5224 in to static ip mode

« on: March 07, 2013, 02:17:40 AM »

Hi

Could somebody explain how to set the 5224 in to static ip mode. I am trying to boot from a remote network, and the teleworker function is not working. I am connected via VPN and can ping and access the 3300 from my remote location.

I can navigate to the static network parameters but a bit confused which IP address etc
To enter. Any help would be much appreciated

Many thanks

8

Mitel MiVoice Business/MCD/3300 / Re: Boot Mitel 5224 via VPN

« on: March 06, 2013, 10:17:57 AM »

Johnp as you can probaly guess i am a novice to all of this, could you explain how to go about this.

thanks

9

Mitel MiVoice Business/MCD/3300 / Re: Boot Mitel 5224 via VPN

« on: March 06, 2013, 09:23:33 AM »

Hi

The phone has been in teleworker mode with the ip 10.0.0.50 which is the ip address of the 3300

10

Mitel MiVoice Business/MCD/3300 / Re: Boot Mitel 5224 via VPN

« on: March 06, 2013, 08:27:12 AM »

the IP address that is showing on the phone seems to be the local wireless IP, not for the work servers. i have tried setting a static address and that did not work.

i assumed that if i was on a VPn connection the phone would automatically download my software from the 3300.

is anybody using VPN to set up this way, and if so what client??

i am at a loss!!

Cheers

11

Mitel MiVoice Business/MCD/3300 / Re: Boot Mitel 5224 via VPN

« on: March 06, 2013, 08:01:18 AM »

Ralph, what do you mean by a cross over cable?

i only have one ethernet port on the laptop that is going to the brick.

cheers

12

Mitel MiVoice Business/MCD/3300 / Re: Boot Mitel 5224 via VPN

« on: March 06, 2013, 07:01:16 AM »

Hi

I have bridged the wireless connection with the LAN connection successfully, with an internet connection.  I have changed my VPN connection to a PPtP connection using the windows VPN system and I am able to ping the Mitel 3300 and also access the server.

I have an IP address displaying on the phone, but i am getting an L2&Boot download error.

any ideas?
many thanks

13

Mitel MiVoice Business/MCD/3300 / Re: Boot Mitel 5224 via VPN

« on: March 05, 2013, 01:04:57 PM »

I have set the teleworker to 10.0.0.50 which is the address of the 3300.

What internet sharing option should i be selecting. I thought, as i am connected via VPN and can ping and view server and router everything should work.

Sorry if these are simple questions, new to all of this.

Many thanks

Stu

14

Mitel MiVoice Business/MCD/3300 / Re: Boot Mitel 5224 via VPN

« on: March 05, 2013, 12:45:07 PM »

Hi 

Thanks for the reply. the connection is Internet->Laptop->Phone

Where do i select Teleworker on the 3300 as i cannot see this option, yes the laptop is building the VPN tunnel

many thanks

15

Mitel MiVoice Business/MCD/3300 / Boot Mitel 5224 via VPN

« on: March 05, 2013, 12:15:13 PM »

 
down vote
favorite  We have recently set up a secure ipsec client to gateway connection from greenbow to a Linksys RV082 on a wireless network. We can ping and access the Mitel 3300 ICP system from the remote computers via the VPN connection. The problem is that we cannot configure the mitel 5224 ip phone correctly so that it boots up. The phone is plugged directly in to the laptop ethernet port.

We are running windows 7

any help would be much appreciated.

Many thanks