Show Posts
1
Mitel MiVoice Business/MCD/3300 / Busy lamp field on mitel 5220 and 3300 system
« on: February 21, 2013, 08:04:29 PM »
I have a Mitel 3300 (not sure of vintage) with 12 5220 sets. I am trying to be able to set an PSTN trunk to be accessed as a key system and have it show on all the phones.
I can do this by programming the trunks as DTS trunks but then incoming calls only go to the keys selected.
The problem is that when I do this my night service to VM or ns2 to another station doesn't work and I can't forward the primary phone to voice mail either.
What I really want to do is to be able to select any trunk by pressing one of the keys and have it show busy on all the other phones and still have all the flexibility of night service for the trunks.
Help!!!
I can do this by programming the trunks as DTS trunks but then incoming calls only go to the keys selected.
The problem is that when I do this my night service to VM or ns2 to another station doesn't work and I can't forward the primary phone to voice mail either.
What I really want to do is to be able to select any trunk by pressing one of the keys and have it show busy on all the other phones and still have all the flexibility of night service for the trunks.
Help!!!