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Mitel MiVoice Business/MCD/3300 / Record a call on Mitel 3300
« on: January 22, 2013, 11:53:13 AM »
Please excuse my ignorance on this. I've inherited a Mitel system at my employer and have little familiarity with it. We are running a 3300 with 5312 & 5324 handsets. We want to be able to have a button to record a call on the handsets. I know I can program the handset key to the "record a call" function but I'm sure there is some background changes on the controller that have to take place.
We don't need it to do anything fancy, just start recording the call when the button is pressed. From my limited knowledge, I understand that it would just save the recorded call the voicemail box associated with the extension that initiated the recording.
If someone could give me the steps required on the controller to make this happen I'd be very appreciative.
Thanks,
We don't need it to do anything fancy, just start recording the call when the button is pressed. From my limited knowledge, I understand that it would just save the recorded call the voicemail box associated with the extension that initiated the recording.
If someone could give me the steps required on the controller to make this happen I'd be very appreciative.
Thanks,