Messages

1

Mitel SX200, SX2000, and older SX platforms / Re: EXTERNAL BUSY - can't make any external phone calls

« on: January 21, 2013, 02:30:25 PM »

thanks for your answers.


acejavelin: No one can make any external call.

ralph: I just called them, they say the trunks are OK but they are receiving an Alarm. Actually it shows a MAJOR alarm.

I remember just adding a String to dial after 9 for international calls, from here (Mexico) it would be 00 + country code  + area + number.
somebody had to make a phone call to China and couldn't make the call. now I can't make any call being local, Int; or to cellphones.

Our provider is bad, he will check the problem later today, unsure about the time.
Hopefully is just a configuration issue and not a hardware issue.

2

Mitel SX200, SX2000, and older SX platforms / EXTERNAL BUSY - can't make any external phone calls

« on: January 21, 2013, 08:41:56 AM »

Hello everyone,

I am beginning to work with this Mitel SX 200 PBX. Everytime I try to make an external call I get the "external busy" message.
I wonder if you guys with more experience could tell me the forms I should be looking to fix this.

thank you.