Messages

1

Mitel MiVoice Business/MCD/3300 / Used 5340's for sale

« on: December 09, 2019, 12:41:19 PM »

I have roughly 40x 5340's for sale if anyone is interested.

Cheers!

2

Mitel MiVoice Business/MCD/3300 / Re: Release trunk on external transfer?

« on: April 18, 2019, 01:08:42 PM »

Yes 3515 is disconnecting after the transfer.

3

Mitel MiVoice Business/MCD/3300 / Re: Release trunk on external transfer?

« on: April 16, 2019, 05:24:31 PM »

Here is an SMDR record for one of the calls:

+04/16 12:33P 01:02:29 T100  005 9258528572 4700 5555        3515T T100         
     011   9258528572 4700
+04/16 12:33P 01:02:12 3515      3515 17079398841          A T100               
     011   

This call was transferred to 7079398841 and I still don't get why it stays on for the entire duration of the call - They transferred and hung up so why is the call staying on the system?

4

Mitel MiVoice Business/MCD/3300 / Re: Release trunk on external transfer?

« on: April 09, 2019, 06:19:48 PM »

The biggest issue is it seems to drop the call after 20 or 25 minutes - Wondering if there is a COS timer doing this?

5

Mitel MiVoice Business/MCD/3300 / Re: Release trunk on external transfer?

« on: April 03, 2019, 12:38:11 PM »

Is it considered normal behaviour for a call to be transferred externally and yet it still consumes trunks on the PBX?

I would think the call should then be removed off the system.....

6

Mitel MiVoice Business/MCD/3300 / Release trunk on external transfer?

« on: April 02, 2019, 04:03:53 PM »

We have a PRI and when our Reception transfers Calls back out to the PSTN it ties up 2 trunks and stays on our system.
We have also noticed at the 15 minute mark it drops the calls.

Any ideas on how we can resolve?

Older 3300 ICP as well.

TIA!

7

Mitel Jobs and Mitel Careers / Re: Mitel 3300 Tech

« on: January 08, 2016, 06:17:50 PM »

Would enjoy touching base with you Ralph to get a feel for what you're seeing out there.

Josh

8

Mitel Jobs and Mitel Careers / Re: Mitel 3300 Tech

« on: January 07, 2016, 02:56:24 PM »

I think one of the frustrating parts for many people like myself is the fact that channel partners aren't leveraging using remote resources...The only thing you require locally is feet on the street to rack and stack the gear.
Many Customers prefer training in person too which I did accommodate in the past, although costlier whatever it takes to appease the Client.
I was recently at a company for 3 years where they did use me as a remote resource and it worked exceptionally great. The client base was all in the EST and I am PST.
There were times the Customer wanted myself onsite so I would simply fly out to see them.

I am highly skilled in both MiVoice and MiCC (15 yrs experience). I am an independant consultant/contractor with a registered business and am ready to assist any Mitel channel partner in providing an exceptional Customer service experience.

So if anyone is open to discussing performing some work remotely, feel free to drop me a line.

Cheers,
Josh

9

Mitel Jobs and Mitel Careers / Looking to do Remote Based work

« on: November 04, 2014, 07:09:57 PM »

I am currently located on the West coast of Canada and am in the process of garnering interest in Remote based work.

I currently have 12+ years on the majority of Mitel offerings including being employed at both Mitel and prairieFyre previously. You might ask why I am not still there? The beautiful West coast lured me in and at that time we made the move there was no job transfer available.

I've done everything from Technical Pre-Sales to Project Coordination and even worked as a Field Tech for 3 years.

My bread and butter lies on the Technical side of things as I've mainly done Technical Support, New Installs and Pre-Sales work.

I do have and maintain my Mitel Certifications:

Mitel Communications Director I&M 7.0 Basic/Advanced
Nupoint Unified Messaging I&M 5.0
Mitel Border Gateway I&M 8.0
Mitel Applications Suite I&M 5.0
Unified Communicator Advanced I&M 5.1
Mitel Collaboration Advanced I&M 5.0
Enterprise Manager 6.0 with Ops Manager
Mitel Standard Linux I&M 9.2
MiVoice Business Sales Engineering Design Course
MiVoice Business Sales Engineering Tool Course
MiContact Center I&M 7.0

Some of the ways I would could be used:
Pre-Sales consulting
Regular Maintenance on existing Customer base
Travel to high profile Installs and/or Hot sites
Post-Sales delivery on New Implementations (Coordinate, Program, Install and Cutover)

As an FYI, I DO NOT have any exposure to the Mitel 5k or any of the Aastra offerings as a heads-up.

Feel free to PM me if you have any inquiries or would simply like to have a phone call regarding it.

10

Mitel MiVoice Business/MCD/3300 / Re: Multiple Time Zone issue with remote sites

« on: March 20, 2014, 12:13:39 PM »

stripping 6 digits from the main number and it's a Multicall appearance on Reception Phone

11

Mitel MiVoice Business/MCD/3300 / Re: Multiple Time Zone issue with remote sites

« on: March 19, 2014, 12:08:47 PM »

3 time zones ...

Would any of you do Tenanting for this in order for them to control their own Day/NIght modes?

12

Mitel MiVoice Business/MCD/3300 / Multiple Time Zone issue with remote sites

« on: March 18, 2014, 12:58:02 PM »

I have a site with phones remotely connected to it from 2 branch offices in different time zones....They have Failover Gateways on their premises though.

The problemset is.....When one of the branch offices closes for the day, the other 2 are still open.
This branch wants to send calls immediately to the Auto Attendant since Reception is gone for the day.

The 2 options I can thnk of:
1) Day/Night mode with tenanting for the 3 locations so they can control their own Day/Night mode
2) 3rd party call forward the Main Number to Voicemail when leaving for the day....I thnk this is the easier method myself

Any suggestions?

Thanks!

13

Mitel MiVoice Business/MCD/3300 / Re: DISA + IP Page Group

« on: November 13, 2013, 12:36:06 PM »

DISA does work on it's own but I will check the COS..Great Point...That's probably the issue then.

Thanks guys!

14

Mitel MiVoice Business/MCD/3300 / DISA + IP Page Group

« on: November 11, 2013, 01:33:00 PM »

Has anyone used DISA to allow someone to page an IP Page Group? I tried it and receive a fast busy.

It's for a security company that has placed some IP Paging Units near some Outdoor areas...When they see someone who shouldnt be there, they want the ability to call a number and use the paging.

Thanks in advance

15

Mitel MiVoice Business/MCD/3300 / Call Forward Always and Voicemail

« on: October 04, 2013, 02:47:30 PM »

I have a site that wants to forward a Set to another Internal Set but also need it to route to the Voicemail....

Example: 240 needs to be forwarded to 285 but when 285 does not answer, it reroutes to 285's VM....Currently it goes back to 240's Voicemail.

I know there's a way to do it but have since forgotten.

Thanks in advance folks!