Messages

3916

Mitel Software Applications / Re: Can Nupoint do fax-to-email?

« on: July 19, 2012, 11:02:56 AM »

For fax services to work, you must first have the appropriate license... then you must build a fax group and associate it with the Incoming and Outgoing Line Groups, until you do this step, nothing else will work!

- Add FBits 190-196, 200, 235, 240, 263, 264, 280, 290 to a Fcos and apply to mailbox.
- Modify mailbox to have a Fax Call Access type of 0, set the Default Fax Retrieval Number of the fax machine, and for Web/Printer Driver receipt enable a Call Placement Access Type of 0

3917

Mitel MiVoice Business/MCD/3300 / Re: Prevent incoming calls

« on: July 18, 2012, 07:25:07 AM »

Assuming you are using the regular Embedded VM, this is very simple...

In ESM, go to Voice Mail -> System Settings -> VM Options

In the "Restrict Numbers that begin with..." field, add "2" (without quotes) to the existing settings. This will prevent all calls beginning with the digit 2 from being dialed from the auto-attendant.

See the help on that page for more details, but it is pretty straight forward.

3918

Mitel MiVoice Business/MCD/3300 / Re: Mitel Teleworker Error message

« on: July 18, 2012, 07:19:45 AM »

Assuming you have other working TW phones, have the user default the phone... The procedure is slightly different depending on software version of the phone, but essentially, plug in the phone well holding the Volume Down button and continue holding it until a menu appears, navigate to Tools, enter that menu and look for Restore Defaults or Reset Defaults. Then the phone will reboot, hold down the 7 button to enter Teleworker mode and reconfigure your TW IP address, save and reboot.

If this doesn't fix your issue it is likely the firmware has been corrupted, and I would replace the set.

Assert errors are usually indications of set related problems...

3919

Non-Mitel Chatter / Re: MitelForums IRC Channel?

« on: July 17, 2012, 12:15:21 PM »

Sounds good, no rush I guess... haven't had it this long so a few more days probably won't matter.

3920

Mitel MiVoice Business/MCD/3300 / Re: hardware change

« on: July 17, 2012, 07:52:36 AM »

1. What bobcheese said

2. Possibly, but I wouldn't... the amount you would save would be insignificant, especially if you have problems, or worse, strange intermittent problems later that could be RAM relates. If memory serves me correctly, it is not the same type of memory your average laptop uses, don't hold me to it, but I think it is ECC Registered memory...

Remember that if you are going to upgrade you will need to make sure that your software assurance if valid, otherwise you can't change the software version.

3921

Non-Mitel Chatter / Re: MitelForums IRC Channel?

« on: July 16, 2012, 10:01:30 PM »

You don't really pay for an IRC channel, you would pay for IRC server hosting, but I don't think it is really necessary... then again, I don't really know that much about it other than I am involved in several other channels for various things and it really helps a lot.

3922

Non-Mitel Chatter / Re: MitelForums IRC Channel?

« on: July 16, 2012, 10:39:00 AM »

Works for me. OFTC and Freenode are good, open networks.

I don't think MitelForums discussion would fit the terms for either of these hostings, as they are about free/open source software... right now I am looking at EFnet and sorcery.net, but the later is hosted in the EU and lag times can get rather significant at times (for me at least).

If anyone has a better idea for a free IRC channel hosting service, that is stable and reliable, please let me know and I will look into it.

3923

Non-Mitel Chatter / MitelForums IRC Channel?

« on: July 16, 2012, 10:04:25 AM »

So, do we have an IRC channel people can go to? Is this something people are interested in?

For the less-savvy Internet user, IRC is Internet Relay Chat or more generally a real-time chat room that would (in this case) be dedicated for Mitel Forum users and Mitel topics where we could communicate and help people with issues in real time.

If people are interested in this, I could probably get it setup, there are IRC channels for all kinds of stuff, finding the hosting and getting it setup shouldn't be a problem.

3924

Mitel MiVoice Business/MCD/3300 / Re: How can I stop staff turning down the ringer on their phones?

« on: July 16, 2012, 08:52:17 AM »

There's no setting that will stop them from turning the ring volume down.
So here's two choice I just thought up

• Put an overhead loud bell in their area
• Let them know if they don't answer the phone because they need to concentrate then they can have all the time they want to concentrate at home

Ralph

LOL!!! Love option #2!!!

3925

MiVoice Office 250/Mitel 5000 / Re: Mitel 5340 Wireless handset pairing to Wireless Module

« on: July 15, 2012, 12:35:14 AM »

I know the cordless devices are not supported in the SIP firmware, and if you flash back and forth you will lose the pairing (and every other setting in the device), so sorry, but basically you are boned trying to get the cordless accessories to work in SIP mode, it is just not going to work.

3926

MiVoice Office 250/Mitel 5000 / Re: Mitel 5000

« on: July 15, 2012, 12:32:07 AM »

The correct way to do this for a hunt group that doesn't have a mailbox is create an Extension ID for the hunt group, then go into that ExID and change Auto Attendant Transfer Prompt to No... that will take care of the AA transfer prompt.

3927

Introduction and Announcements / Re: Mitel Announces New 5300 Series Phones.

« on: July 13, 2012, 04:21:57 PM »

Seems like a good idea... will shoot an email to our Mitel rep.

3928

MiVoice Office 250/Mitel 5000 / Re: 2+ voicemail buttons/notifications on a single handset

« on: July 13, 2012, 02:23:40 PM »

"Thanks for the responses, seems ridiculous the 5000 can't do simple things such as this natively."

That's funny, I say the same thing about the 3300.  "Remote phones have to connect using the MAS."  Really?

No, not really, but that is the only supported configuration...

3929

Introduction and Announcements / Re: Mitel Announces New 5300 Series Phones.

« on: July 13, 2012, 01:35:51 PM »

sounds good... i have a customer that wants to be able to pass through Gig-E on half-dozen or so phones and is on a 3300 at release 9, so they should work... will let him know.

3930

Introduction and Announcements / Re: Mitel Announces New 5300 Series Phones.

« on: July 13, 2012, 10:03:55 AM »

Mitel is pleased to announce the new 5300 e-Series IP Phones with Embedded Gigabit. The 5320e, 5330e and 5340e IP Phones deliver all the same features that are available on the current 5320, 5330 and 5340 IP Phones, but with powerful new enhancements. Embedded Gigabit support, Wideband Audio on the new 5320e IP Phone, double the amount of RAM for future features and applications support as well as IPv6 support are just some of the exciting new features of the e-Series IP Phones.

So does anyone know if these will work on on older 3300, like a release 8 or 9?