Show Posts
31
Mitel MiVoice Business/MCD/3300 / New 3300 MXe-III
« on: March 23, 2014, 02:37:21 PM »
We just got a 3300 MXe-III at our work. Did the upgrade path from an 10 year old SX-200. Got a handful of old legacy Supersets/analogs, plus 40 new 5330e/5320e/5304 IP sets. Using NuPoint for voicemail.
I have a couple questions that my phone vendor hasn't been able to answer yet. Hoping someone here could help me. This looks like a great resource and I have a lot of reading to do!
1. Am I able to setup the Portal on our voicemail server so users can manage their programmable keys and enable/disable Unified Communications (voicemail to email)? I setup an account on the portal for myself and it doesn't give me very many options.
2. I setup a DID number on my phone (added a Single-Line button with the DID extension). It works fine but doesn't go to my main voicemail box. I added the DID number as an Alternate Extension in my NuPoint's voicemail box but that didn't work. It just rings non stop. How can I have my DID go to my primary extension's voicemail box?
3. Our 5304 phones only have a single line with the date/time. How do I get the extension # to show on the second line like it shows in the user guide?
That's it for now!
PM
I have a couple questions that my phone vendor hasn't been able to answer yet. Hoping someone here could help me. This looks like a great resource and I have a lot of reading to do!
1. Am I able to setup the Portal on our voicemail server so users can manage their programmable keys and enable/disable Unified Communications (voicemail to email)? I setup an account on the portal for myself and it doesn't give me very many options.
2. I setup a DID number on my phone (added a Single-Line button with the DID extension). It works fine but doesn't go to my main voicemail box. I added the DID number as an Alternate Extension in my NuPoint's voicemail box but that didn't work. It just rings non stop. How can I have my DID go to my primary extension's voicemail box?
3. Our 5304 phones only have a single line with the date/time. How do I get the extension # to show on the second line like it shows in the user guide?
That's it for now!
PM