Messages

241

Mitel MiVoice Business/MCD/3300 / Re: Check if Phone is COnfigured for Teleworker

« on: March 31, 2011, 07:17:15 PM »

SRC under the devices tab will show all devices connected to it. A red X will mean they were connected but are now disconnected for various reasons.

242

Mitel MiVoice Business/MCD/3300 / Re: Make busy reason codes

« on: March 31, 2011, 07:15:34 PM »

Off topic but a side note mb codes are broke in ccc for release 5.8 it is slotted to be fixed in 5.8 Hot Fix 2 (May).

243

Mitel MiVoice Business/MCD/3300 / Re: Who speaks Mitel?

« on: March 16, 2011, 01:31:08 PM »

Appears to me to be a low level audit of call control without being design good luck in understating what the result was. I wouldn't worry about it as it probably a flag just saying it was running an audit process but then I am still learning mitelnese.

244

Mitel MiVoice Business/MCD/3300 / Re: SIP trunk hold retrieval

« on: March 15, 2011, 07:55:38 PM »

Yes early answer is allowed in I believe 4.1 and later possibly 4.0 and later software release.

245

Mitel MiVoice Business/MCD/3300 / Re: Different subnet

« on: March 15, 2011, 12:35:12 PM »

Yes you can set your DHCP Server to hand out the 125/128 options that Mitel Phones need view the help file there is also a Option 125 helper available through Mitel.

246

Mitel MiVoice Business/MCD/3300 / Re: Auto Attendant / Voice mail stop working

« on: March 15, 2011, 12:30:45 PM »

Hate that when that happens nothing like programming a million AAs from scratch.

247

Mitel MiVoice Business/MCD/3300 / Re: Call Forward

« on: March 15, 2011, 12:25:22 PM »

Agree with Ralph use the clear all features. Just because there is an analog set doesn't mean that they can't forward with feature codes ie *72.

248

Mitel MiVoice Business/MCD/3300 / Re: New to VoIP and Mitel. Directory name across a cluster

« on: March 15, 2011, 12:20:12 PM »

It is helpful for admins to have trunks named so you know what trunks you are working on without digging that is why you should comment everything. As far as names in a cluster what load of software are you on are you sharing teldirs. The name is derived through teldir. Yes there are some COS options that should be enabled under the display section.

249

Mitel MiVoice Business/MCD/3300 / Re: Silent Calls when Transffered to SIP Trunks

« on: March 15, 2011, 12:12:39 PM »

Check QSIG Diversion, Public Network to Public Network, and a killer one ISDN Progress

Last two are class of service options on the trunks. First one is a system option.

250

Mitel MiVoice Business/MCD/3300 / Re: Mitel 3300 LX Not Working

« on: March 15, 2011, 12:10:33 PM »

Agree on the hard drive.

251

Mitel MiVoice Business/MCD/3300 / Re: Synchronization with NTP Server not working

« on: March 15, 2011, 12:09:15 PM »

Yes check maintenance logs for NTP errors. Time on phones can be inaccurate as time takes low priority in the processing queue.

252

Mitel MiVoice Business/MCD/3300 / Re: E2t

« on: March 15, 2011, 12:05:38 PM »

E2T is set by setting a DHCP Reservation called E2T that is the important part and then also the MAC address of the E2T that can be found on the controller label.

253

Mitel MiVoice Business/MCD/3300 / Re: hotdesking

« on: February 17, 2011, 05:39:32 PM »

I meant the first twelve will be remapped into one row as you stated losing the last 12 buttons of a 24 button phone. So an option would be to set your critical buttons to the first 12 and user speed calls to the last 12.

254

Mitel MiVoice Business/MCD/3300 / Re: Failover

« on: February 17, 2011, 05:13:06 PM »

Not in front of a system right now but it is something like handoff ip device #. I believe it needs to be done in shell. Handback is the reverse command.

255

Mitel MiVoice Business/MCD/3300 / Re: hotdesking

« on: February 17, 2011, 05:11:15 PM »

As far as softphones go I would assume your key mapping would be limited as well however you would have a directory at your fingertips. Yes that is a pain in hotdesking is that button mapping gets screwed up if they hotdesk to a smaller phone. To me you are not solving the problem as far as buttons go. My question might be is there a pc there could you also do a UC deployment or are the buttons that big of a deal? Part of this is end user training. The only other real possiblity I see to make everything seemless is to get all the same phones or at least the same number of buttons.