226
Mitel MiVoice Business/MCD/3300 / Re: Mitel 3300 Random ring around setup
« on: April 07, 2011, 11:03:08 AM »
You can also overflow your ring group as well.
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227
Mitel MiVoice Business/MCD/3300 / Re: Mitel 53XX Phones Reboot During Call
« on: April 07, 2011, 11:01:41 AM »
I would suggest to setup a computer or something behind two of the more problem children ie the two people that talk the most and do a wireshark I can almost bet you will see an ICMP redirect. Obviously you will not be able to capture a digital device. This is how we found our with 5312s and 5324s.
228
Mitel MiVoice Business/MCD/3300 / Re: SIP extension does not answer
« on: April 06, 2011, 05:14:42 PM »
If I am reading this correctly this is 100 percent to do with the NAT device. Unfortunately one of the greatest downfalls of SIP is NAT Transversal. I wouls suggest to look at your NAT device SIP/STUN settings a NAT aware firewall will or should pass this information correctly.
229
Mitel MiVoice Business/MCD/3300 / Re: UM Exchange integration question
« on: April 06, 2011, 05:11:00 PM »
The main issue I believe lie in Use P-Preferred Identity Header No in your profile you had this set to yes and Disable Reliable Provisional Responses set to No
Disable Reliable Provisional Responses
Select Yes to disable the use of reliable provisional responses (PRACK) on outgoing and incoming calls, unless the Required Header is received on incoming calls. Most Peers now support PRACK and this can be useful in interoperability scenarios with the PSTN (see RFC 3262). If the SIP Peer also supports PRACK, it is recommended that this option be set to No.
Use P-Preferred Identity Header
If you enable this option, the system uses the Default CPN data to build the P-Preferred-Identity header. No display name is shown in this header. A P-Preferred-Identity will not be included in messaging if the
Disable Reliable Provisional Responses
Select Yes to disable the use of reliable provisional responses (PRACK) on outgoing and incoming calls, unless the Required Header is received on incoming calls. Most Peers now support PRACK and this can be useful in interoperability scenarios with the PSTN (see RFC 3262). If the SIP Peer also supports PRACK, it is recommended that this option be set to No.
Use P-Preferred Identity Header
If you enable this option, the system uses the Default CPN data to build the P-Preferred-Identity header. No display name is shown in this header. A P-Preferred-Identity will not be included in messaging if the
230
Mitel MiVoice Business/MCD/3300 / Re: Mitel 53XX Phones Reboot During Call
« on: April 05, 2011, 07:46:11 PM »
Ah the lovely ICMP redirect issue. We found the issue after calling for an incredibly varied amount of times ended up being the management module in our clients HP switches this was found through wireshark captures from phone to phone.
231
Mitel MiVoice Business/MCD/3300 / Re: UM Exchange integration question
« on: April 05, 2011, 07:43:55 PM »
It is working at mutiple client sites and our own both on Exchange 2007 and 2010.
232
Mitel MiVoice Business/MCD/3300 / Re: Chosing a trunk for FCT
« on: March 31, 2011, 07:45:55 PM »
Agreed just a matter of building ARS to route the calls by digits dialed to the correct TG.
233
Mitel MiVoice Business/MCD/3300 / Re: SMTP Password / Authentication for the emailing of VM attachements
« on: March 31, 2011, 07:43:56 PM »
Yes you will need a mail relay enabled server that does not require authentication. Never noticed that there is not a password option.
234
Mitel MiVoice Business/MCD/3300 / Re: multicall lines
« on: March 31, 2011, 07:39:14 PM »
And yes Ring Cont will ring until answered. Use ACD Express and a Queue alert button is another approach that way they get to at least listen to fun music and you can route them to other locations. I try to advise against keying a pbx even though we do it every day. Let the power of the PBX work for you.
235
Mitel MiVoice Business/MCD/3300 / Re: Mitel 5560 IPT
« on: March 31, 2011, 07:34:19 PM »
Correct me if I am wrong but "How many lines can you have by phone." This is determined by system and resources. "Can you plug in an external microfon that not pick up the speaker sound so another customer can hear what is said on the loudspeaker." There are conference saucers, headsets and many other options. "Can you plug in an external microfon that not pick up the speaker sound so another customer can hear what is said on the loudspeaker." I would suggest looking into call recording software if that is needed but yes there is record a call. "Is it possible to "pick up"other phones extensions?" Yes it is called remote retrieve or pickup groups.
236
Mitel MiVoice Business/MCD/3300 / Re: "remove gateway error" on troubled 53xx phones/subnet
« on: March 31, 2011, 07:28:53 PM »
I have never seen that error before agreed on if other sets types.
237
Mitel MiVoice Business/MCD/3300 / Re: One way audio with Bandwidth.COM siptrunk
« on: March 31, 2011, 07:27:01 PM »
Yeah it is more than likely an SDP option such as early answer.
238
Mitel MiVoice Business/MCD/3300 / Re: UM Exchange integration question
« on: March 31, 2011, 07:24:33 PM »
SIP Peer Profile Label EXCH
Network Element EXCH
Local Account Information
Registration User Name
Address Type FQDN: blank.blank.local
Call Routing and Administration Options
Interconnect Restriction 1
Maximum Simultaneous Calls 12
Outbound Proxy Server
SMDR Tag 0
Trunk Service 9
Zone 10
Alternate Destination Domain Enabled No
Alternate Destination Domain FQDN or IP Address
Enable Special Re-invite Collision Handling No
Private SIP Trunk No
Route Call Using To Header No
Calling Line ID Options
Default CPN
CPN Restriction No
Public Calling Party Number Passthrough No
Use Diverting Party Number as Calling Party Number No
Authentication Options
User Name
Password *******
Confirm Password *******
Authentication Option for Incoming Calls No Authentication
Subscription User Name
Subscription Password *******
Subscription Confirm Password *******
SDP Options
Allow Peer To Use Multiple Active M-Lines No
Allow Using UPDATE For Early Media Renegotiation No
Avoid Signaling Hold to the Peer No
Enable Mitel Proprietary SDP Yes
Force sending SDP in initial Invite message No
Force sending SDP in initial Invite - Early Answer Yes
Limit to one Offer/Answer per INVITE No
NAT Keepalive No
Prevent the Use of IP Address 0.0.0.0 in SDP Messages Yes
Renegotiate SDP To Enforce Symmetric Codec No
Repeat SDP Answer If Duplicate Offer Is Received No
RTP Packetization Rate Override No
RTP Packetization Rate 20ms
Special handling of Offers in 2XX responses (INVITE) No
Suppress Use of SDP Inactive Media Streams No
Signaling and Header Manipulation Options
Allow Display Update No
Build Contact Using Request URI Address No
De-register Using Contact Address not * No
Disable Reliable Provisional Responses Yes
Disable Use of User-Agent and Server Headers No
Enable sending '+' for E.164 numbers No
Force Max-Forward: 70 on Outgoing Calls No
Ignore Incoming Loose Routing Indication No
Only use SDP to decide 180 or 183 No
Require Reliable Provisional Responses on Outgoing Calls No
Use P-Asserted Identity Header No
Use P-Preferred Identity Header No
Use Restricted Character Set For Authentication No
Use To Address in From Header on Outgoing Calls No
Use user=phone No
Timers
Registration Period 3600
Registration Period Refresh (%) 50
Session Timer 0
Subscription Period 3600
Subscription Period Minimum 300
Subscription Period Refresh (%) 80
Key Press Event Options
Allow Inc Subscriptions for Local Digit Monitoring No
Allow Out Subscriptions for Remote Digit Monitoring No
Force Out Subscriptions for Remote Digit Monitoring No
Request Outbound Proxy to Handle Out Subscriptions No
KPML Transport default
KPML Port 0
If that doesn't work post COS also check diversion settings in system options.
Network Element EXCH
Local Account Information
Registration User Name
Address Type FQDN: blank.blank.local
Call Routing and Administration Options
Interconnect Restriction 1
Maximum Simultaneous Calls 12
Outbound Proxy Server
SMDR Tag 0
Trunk Service 9
Zone 10
Alternate Destination Domain Enabled No
Alternate Destination Domain FQDN or IP Address
Enable Special Re-invite Collision Handling No
Private SIP Trunk No
Route Call Using To Header No
Calling Line ID Options
Default CPN
CPN Restriction No
Public Calling Party Number Passthrough No
Use Diverting Party Number as Calling Party Number No
Authentication Options
User Name
Password *******
Confirm Password *******
Authentication Option for Incoming Calls No Authentication
Subscription User Name
Subscription Password *******
Subscription Confirm Password *******
SDP Options
Allow Peer To Use Multiple Active M-Lines No
Allow Using UPDATE For Early Media Renegotiation No
Avoid Signaling Hold to the Peer No
Enable Mitel Proprietary SDP Yes
Force sending SDP in initial Invite message No
Force sending SDP in initial Invite - Early Answer Yes
Limit to one Offer/Answer per INVITE No
NAT Keepalive No
Prevent the Use of IP Address 0.0.0.0 in SDP Messages Yes
Renegotiate SDP To Enforce Symmetric Codec No
Repeat SDP Answer If Duplicate Offer Is Received No
RTP Packetization Rate Override No
RTP Packetization Rate 20ms
Special handling of Offers in 2XX responses (INVITE) No
Suppress Use of SDP Inactive Media Streams No
Signaling and Header Manipulation Options
Allow Display Update No
Build Contact Using Request URI Address No
De-register Using Contact Address not * No
Disable Reliable Provisional Responses Yes
Disable Use of User-Agent and Server Headers No
Enable sending '+' for E.164 numbers No
Force Max-Forward: 70 on Outgoing Calls No
Ignore Incoming Loose Routing Indication No
Only use SDP to decide 180 or 183 No
Require Reliable Provisional Responses on Outgoing Calls No
Use P-Asserted Identity Header No
Use P-Preferred Identity Header No
Use Restricted Character Set For Authentication No
Use To Address in From Header on Outgoing Calls No
Use user=phone No
Timers
Registration Period 3600
Registration Period Refresh (%) 50
Session Timer 0
Subscription Period 3600
Subscription Period Minimum 300
Subscription Period Refresh (%) 80
Key Press Event Options
Allow Inc Subscriptions for Local Digit Monitoring No
Allow Out Subscriptions for Remote Digit Monitoring No
Force Out Subscriptions for Remote Digit Monitoring No
Request Outbound Proxy to Handle Out Subscriptions No
KPML Transport default
KPML Port 0
If that doesn't work post COS also check diversion settings in system options.
239
Mitel MiVoice Business/MCD/3300 / Re: Mitel 3300 5312 handset message button constantly flashing
« on: March 31, 2011, 07:21:18 PM »
Agreed need to make sure call completes otherwise light will not clear.
240
Mitel MiVoice Business/MCD/3300 / Re: How to disable dhcp discovery on mitel 5312
« on: March 31, 2011, 07:20:18 PM »
As stated make sure you set all options ip, subnet, gateway, and tftp. There are many ways to get to the menu.
1. Hold up and down arrow.
2. Release down arrow.
3. Press 2, 3, 4.
4. Release up arrow.
1. Hold up and down arrow.
2. Release down arrow.
3. Press 2, 3, 4.
4. Release up arrow.