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MiVoice Office 250/Mitel 5000 / Re: RFP 12 DECT phone can't receive calls
« on: March 08, 2018, 09:12:30 AM »
How do you transfer a call to voice mail? with this phone
Thanks
Vicbob
Thanks
Vicbob
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Hello,I'm assuming you masked the real numbers here... but I don't really understand what you trying to explain here.
Have a customer that is getting calls that, they have called them, and they did not. the caller ID number 555 5551579 when you call it you will hear a recording that says your call maybe monitor or recorded then it will call the customer autoattendent
when you call the customers real main number 555 555 1234 it ring right to the attendant, no recording. is call blocking the number the only answer? Also 555 555 1589 was another number that showed up for caller ID so I do not think it was a case of some one made a mistake on call forwarding???
Thanks ?
Vic bob
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people are calling the customer, that they have called by them with this number 555 555 1589 showing for caller ID. That number is not the customers number.it is 555 555 8888 When you call 555 555 1589 you get a recording that says the call maybe monitor for recording then it rings to the auto attendant. if you call 555 555 8888 you do not get the recording it goes right to the auto attendant. The customer thinks the phone system is calling these people?