Messages

16

Mitel MiVoice Business/MCD/3300 / Re: 5312/5324 and 802.1X

« on: March 12, 2009, 03:21:33 AM »

Have the phones ever been booted? They may need a firmware update. There were a bunch of dot1x errors with earlier firmware.

17

Mitel MiVoice Business/MCD/3300 / Re: Details on the ACD RTE output

« on: March 05, 2009, 09:51:34 AM »

You can get this document without MiSN. It is provided as product documentation.

18

Mitel MiVoice Business/MCD/3300 / Re: Details on the ACD RTE output

« on: March 04, 2009, 10:38:24 AM »

Do you have access to download the data interface specification guide? It is listed along with all of the other product documentation now I think. Grab that and go to the middle of the document and you will see the ACD Real Time Event syntax and examples.

19

Mitel MiVoice Business/MCD/3300 / Re: Oneway speech....

« on: March 04, 2009, 01:02:05 AM »

I wouldn't statically program anything into any phone (except dot1x auth since you have no choice). It will almost certainly cause problems down the road when someone changes something and doesn't realize there are random phones with static data in them.

20

Mitel Software Applications / Re: reports on a NuPoint 12.0

« on: February 26, 2009, 03:22:38 PM »

rioxone: is anyone in your organization familiar with linux at all?

ralph: which function? You upload that file to the server and run something like this:

Code: [Select]

[root@nupoint ~]# ls
npm-report
[root@nupoint ~]# chmod u+x npm-report
[root@nupoint ~]# ls -l npm-report
-rwxr--r--  1 root root 2215 Feb 25 02:45 npm-report
[root@nupoint ~]# mv npm-report /usr/sbin/
[root@nupoint ~]# which npm-report
/usr/sbin/npm-report
[root@nupoint ~]# npm-report
Changing Directory to /tmp...done.
Fetching auth_probe Cookie...done.
Logging in to the Server Manager...done.
Logging in to the Nupoint Web Console...done.
Running Report...done.
Fixing a few file paths...done.
Removing unused files...done.
Compressing Report...done.
E-Mailing Report to chad@domain.tld...done.
Cleaning Up...done.
[root@nupoint ~]# crontab -e
no crontab for root - using an empty one
crontab: installing new crontab
[root@nupoint ~]# crontab -l
15      6       *       *       1-5     /usr/sbin/npm-report
[root@nupoint ~]#


21

Mitel Software Applications / Re: reports on a NuPoint 12.0

« on: February 25, 2009, 01:43:12 PM »

A shell script to run and email the reports might look like this. Use cron to run it periodically.

You must URLEncode any strange characters in your username/password (http://www.string-functions.com/urlencode.aspx).

Do you know how to use this?

22

Mitel MiVoice Business/MCD/3300 / Re: 3300 development issue

« on: February 24, 2009, 03:59:27 PM »

Haha. Ok.

23

Mitel MiVoice Business/MCD/3300 / Re: 3300 development issue

« on: February 23, 2009, 04:55:04 PM »

I don't have a copy of that particular DLL in front of me but I assume it is written in C++ and has exported functions so that you can call them from your application. If this is true then you can use any language that can load up a DLL: C, C++, Python, C#, JAVA... and the list goes on an on since most languages can do this. What programming language do you want to try?

24

Mitel Software Applications / Re: Enterprise manager R2 SP2

« on: February 23, 2009, 04:41:04 PM »

No, R2 was a feature enhancement pack for 2003 SP1 or greater. It came out before SP2.

http://en.wikipedia.org/wiki/Windows_Server_2003#Windows_Server_2003_R2

Win 2K3SP2 really doesn't work for enterprise manager. We had to uninstall sp2 to fix a problem with one of ours.

25

Mitel MiVoice Business/MCD/3300 / Re: 3300 development issue

« on: February 20, 2009, 11:46:05 AM »

Which API are you using?

26

Mitel MiVoice Business/MCD/3300 / Re: 5302 ip phones

« on: February 18, 2009, 05:12:42 AM »

Option 125 has to be enabled in the native vlan. Not your voice vlan.

27

Mitel MiVoice Business/MCD/3300 / Re: 5302 ip phones

« on: February 17, 2009, 04:24:37 PM »

I can verify v2win's answer. I ran into this problem a while back.

28

Mitel MiVoice Business/MCD/3300 / Re: CPU Utilization

« on: February 17, 2009, 04:23:04 PM »

Did you try SNMP to the 3300?

29

Mitel MiVoice Business/MCD/3300 / Re: VLAN Changes when upgrading

« on: February 17, 2009, 04:22:00 PM »

I'm confused. Are you trying to use the 3300 on a trunk port or and access port? If you are using a trunk port and the native vlan isn't the phone vlan then you should fill out the dot1q fields in the 3300. If you are plugged into an access port you should leave the dot1q fields default, because the switch doesn't want to see tagged packets on that interface. If you do tag them you'll probably just violate the MTU settings on the network and have a lot of packets dropped. The VLAN_OFF command defaults the dot1q settings on the 3300 so that it can be plugged into an access port. This is how we generally set things up but it isn't necessarily right. If you don't like to create access ports the dot1q settings in the 3300 would make it easier from the network switch point of view. On the other hand, if you remove the 3300 from the network switch and try to plug back in you won't be able to talk to the 3300 without doing encapsulation on your computer.

30

Mitel MiVoice Business/MCD/3300 / Re: Analyzer

« on: February 08, 2009, 01:05:47 AM »

Did you program the options into your DHCP server to tell the phones what the IP address of the IP Analyzer tool is?