Messages

16

Mitel MiVoice Business/MCD/3300 / Re: Unable to transfer Operator

« on: August 08, 2014, 01:53:55 PM »

We are on Release 6.0 sp2.  Its not really something that has come up until we had a new operator manning the console.  Never thought twice about it.  Strange.

17

Mitel MiVoice Business/MCD/3300 / Unable to transfer Operator

« on: August 08, 2014, 10:50:28 AM »

When the operator calls, we cannot transfer the call.  The transfer button appears diabled.  We can transfer a transfered call from the operator.

Any ideas?

18

Mitel MiVoice Business/MCD/3300 / Re: Softkey to Disable another phone ?

« on: June 05, 2014, 08:38:38 AM »

The access code would not fit the need for this situation.  These phones are not used by staff but rather indivuals that are located behind a barrier and are allowed only designated timeframes to utlize the phones.  There may be lines at times to use these phone.  The privelage needs to be revoked under several circumstances.

19

Mitel MiVoice Business/MCD/3300 / Re: Softkey to Disable another phone ?

« on: June 04, 2014, 11:08:15 AM »

Thanks Ralph!  Completed the configuration and the tenant function worked remarkably well, exactly what I was looking for.  We lose the function of one IP phone due to the mast phone being part of the tenant, but small price to pay for the this fantastic functionality.  Have a great one!

20

Mitel MiVoice Business/MCD/3300 / Re: Softkey to Disable another phone ?

« on: May 29, 2014, 08:14:17 AM »

"You want to restrict the DN from being able to initiate calls?"

Precisely...  A phone in a public location is only to be used when allowed by staff.  We are looking for a way to allow the staff to turn on/off this phone via a softkey on another phone.

When on, full use of the phone is available.
When off, the phone cannot make/receive calls.

we would like this this on/off to be controlled from another phone, not a sysadmin.

21

Mitel MiVoice Business/MCD/3300 / Softkey to Disable another phone ?

« on: May 28, 2014, 09:35:38 AM »

Hello, I am looking for an option whereas one phone has the ability to disable another phone, both incoming/outgoing.

Example:  Unit clerk has Soft Key on their phone that they can push to turn off/on an analog patient phone to prevent use.

Thanks in advance for your help/advice.  Possible other options?


Mitel 3300 Rel 6.0sp2 - Using 5320e IP phone