Messages

16

Mitel MiVoice Business/MCD/3300 / SIP trunk between cucm 7.1 and Mitel 3300

« on: March 14, 2014, 09:41:13 PM »

I read the PDF and i have set up the trunk...However, whenever i dial from Mitel phone, I get invalid number. I did configure routes and digits mod...

17

Mitel Software Applications / Re: fialed to dail no more free lines uca

« on: March 13, 2014, 09:20:18 PM »

correction....i am using my desk phone. i don't have the option for a soft-phone in my MAS. I have a red x on my active devices...desk phone.
I am pretty sure it's the way i have it configured in UC mobile or UC tab of the MAS server. not sure... all help is welcomed. i can send screen shoots tomorrow.

18

Mitel Software Applications / Re: fialed to dail no more free lines uca

« on: January 27, 2014, 10:35:06 AM »

yeah, as soon as i start dialing, I immediately get the error...this is the 1st time we use this so i may have something misconfigured. can you provide me with a checklist of things to look @ on the ICP 3300 or MAS server. I may have missed something.

19

Mitel Software Applications / Re: fialed to dail no more free lines uca

« on: January 23, 2014, 03:10:11 PM »

soft phone

20

Mitel Software Applications / fialed to dail no more free lines uca

« on: January 23, 2014, 10:08:56 AM »

I have intalled the UCA on my pc and when i try to dial out, I get a fialed to dail no more free lines. How do i fix this issue?

21

Mitel Software Applications / Re: Mitel Teleworker One Way Audio

« on: November 12, 2013, 11:16:05 PM »

So 10.250.0.13 is the providers SIP proxy server (windstream) we have a an MPLS set up into their cloud. I know they can ping and signal the DMZ address 192.168.30.150...yes, the firewall would be the default gateway for all my internet traffic. I don't know how i would get them (winstream) to be able to route their traffic to the internet. I will check... in the meantime please look at my configs from the cisco asa firewall and the TNA results. all look good to me.

22

Mitel Software Applications / Re: Mitel Teleworker One Way Audio

« on: November 06, 2013, 11:03:22 PM »

this is a log from my event log, as well...

MBG  one-way audio  08:00:0F:65:CF:D8  Major  Wed 06 Nov 2013 15:00:15 CST loss of rx stream from IS for 5020ms

23

Mitel Software Applications / Re: Mitel Teleworker One Way Audio

« on: November 06, 2013, 10:08:26 PM »

change the ext to .log

24

Mitel Software Applications / Re: Mitel Teleworker One Way Audio

« on: November 06, 2013, 04:08:34 PM »

 it's a Minet phone...well mitel 5340, so it should be minet, correct? How can i verify?

25

Mitel Software Applications / Mitel Teleworker One Way Audio

« on: November 05, 2013, 10:32:38 PM »

Mitel Border Gateway and  Cisco ASA.

I have a MBG in the DMZ of the ASA.

The MBG is nat'd from its external public ip address to the internal DMZ address.

I have opened ports according to mitel spec, the teleworker handsets authenticate and shows connected in the vMBG. The problem is i can only receive one way audio i.e. the teleworker cannot hear the internal or external LAN phone but the internal LAN phone can hear the teleworker audio just fine. I even put the telework phone on hold and the hold music could be heard just fine on cell phones and LAN lines.

I suspect it is the way my vMBG gateway is set up.  I am not sure how the call flow should go if a teleworker calls 7 digits to make an external call.  My firewall does not show any errors and I have  correct NAT statements, ACLs, and SIP awareness disabled. I have ran the TNA, traces, looked at logs I cannot figure this out for the life of me. Please help.

Teleworker DMZ IP 192.168.30.150
Teleworker outside external IP 209.33.141.4 static NAT to 192.168.30.150
ICP 3300 10.21.67.153
static (DMZ,outside) 209.33.141.4 192.168.30.150 netmask 255.255.255.255
static (inside,DMZ) 10.21.0.0 10.21.0.0 netmask 255.255.0.0