Messages

121

Mitel Software Applications / Re: Idle and System Idle

« on: October 10, 2012, 11:16:39 AM »

Idle is ready for a call, system Idle is when they are not present in the group

122

Mitel Software Applications / Re: Mitel speech recognition

« on: October 10, 2012, 11:09:56 AM »

Mitel have released Speech recognition on several product such as
Speak at ease - No longer Supported
6510 - No longer supported
Nupoint - Current

Are you on the Nupoint?

123

Mitel MiVoice Business/MCD/3300 / Re: 1 digit System Speed Call Assignment

« on: September 28, 2012, 10:40:14 AM »

Better make sure your incomming digits dont start with a 1

124

Mitel Software Applications / Re: NuPoint Auto Attendant LDAP Data Source for Extension Number

« on: September 14, 2012, 02:40:48 PM »

No nupoint expert here but these are often case sensitive on other apps and my AD shows the ipPhone attribute with an uppercase P for phone as shown previously.

125

Mitel Software Applications / Re: Flexible Reporting (within CCM/ PrairieFyre)

« on: September 07, 2012, 10:33:15 AM »

Im no expert on flexible reporting but at a guess from your results i would say there is some rounding up/down going on for some reason.
In Excel there are ways of using whole integers only, maybe this will set you in the right direction.

126

Mitel Software Applications / Re: UCA Client connect then disconnect

« on: September 05, 2012, 04:59:31 PM »

I dont think the errors you have posted are your problem, I think it will be before this. This is the client trying to register for presence updates and the client will still connect to the server without this working. delete ypur ucc.log then start the client and post the results.

127

Mitel Software Applications / Re: Prairiefyre - CCM Queue Now Calls Waiting issue

« on: September 05, 2012, 04:54:01 PM »

Sounds like ACD Real time events are turned off on the Mitel

128

Mitel MiVoice Business/MCD/3300 / Re: any way to find out who is use his/her telephone?

« on: September 03, 2012, 03:26:18 PM »

You could use the IP Phone Analyser, It is included within the MCD software package.

129

Mitel Software Applications / Re: UCA Presence/Chat Not Coming Through MBG

« on: September 01, 2012, 01:33:43 PM »

Think you will need to call Mitel on this one, there is a problem with some versions of the client, at one point they gave me an older version and that worked fine, tried upgfrading after last service pack released and its broken again.

130

Mitel Software Applications / Re: UCA 5.0 - Group Policy?

« on: August 23, 2012, 11:16:56 AM »

ok sorry had completely misread your question, So what settings are you looking to stop the user from changing, their may be other ways.

131

Mitel MiVoice Business/MCD/3300 / Re: Time

« on: August 22, 2012, 11:17:27 AM »

The line I got was that it is not sold as an accurate time piece, different phones update the time in different ways so it also depends on your handset

132

Mitel Software Applications / Re: Esnatech Office-LinX - UM for hosted email

« on: August 22, 2012, 11:14:33 AM »

ok, well in that case my opinion from the last release supported by Mitel is that this was one of the best voicemail systems they have had and is far better than the nupoint.

133

Mitel Software Applications / Re: UCA 5.0 - Group Policy?

« on: August 22, 2012, 09:43:05 AM »

I dont quite get why you find it frustrating when a Transform script will do exactly what you want, there is a sample script in the Admin guide all you have to do is customise it to your environment.

134

Mitel Software Applications / Re: Esnatech Office-LinX - UM for hosted email

« on: August 22, 2012, 09:26:51 AM »

Is this not the old 6510 voicemail? or is it a different product

135

Mitel Software Applications / Re: Mitel UCA - Opportunity

« on: August 22, 2012, 09:25:38 AM »

When using multiple UCA servers in different countries the ability for the client to work out which its local server is,and connect to that so as to minimise traffic and delays..