Topics

1

Mitel MiVoice Business/MCD/3300 / make busy

« on: January 08, 2013, 05:20:49 AM »

i have run a make busy on a bri port for testing purposes, however i am unable to reset it, or atleast release the busy condition. any ideas? CX Mcd 5

2

Mitel MiVoice Business/MCD/3300 / multiple music on hold files

« on: October 28, 2012, 01:42:48 PM »

Hi, has anyone managed to setup multiple music on hold files?
as in, a call comes in, reception transfers to an extension and a specific music on hold plays, this could be advertising or relevant to a department etc...
i have the idea of using RAD greetings and external music on hold.

thanks

3

Mitel Software Applications / Mitel MAS welcome emails not delivered

« on: October 02, 2012, 01:55:18 PM »

Hi everyone,

i have tried my hand at a mas setup, with the following info...
i have a domain xxx.local with an ip range 192.168.1.1 - 100 for pc users with dhcp ( email server resides here)
i have a mitel 3300 running in the later range of 192.168.1.101 - 200 outside the domain with sip router as gateway

ok so my server ( dell optiplex) has msl 9x  installed with a lan ip of 192.168.1.105 and gateway of the sip router, the wan ip is 10.0.0.1
which is my DMZ.
extra info, neither the icp or mas can send emails successfully....

what would prevent my welcome and voicemail emails from going through to recipients? would i need to add them to the domain?
any ideas?