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Mitel MiVoice Business/MCD/3300 / DNS configuration on Mitel 5330E
« on: April 13, 2021, 12:28:59 AM »
Hi there is it possible that a Mitel 5330e can use a local DNS extension for our network?
News:
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Mitel MiVoice Business/MCD/3300 / Enable MAC Authentication 802.1x authentication
« on: April 11, 2021, 04:56:46 PM »
Hi there
where is the settings for 802.1.x authentication for a Mitel 5330e? I want it to authenticate against Packetfence before allowing it on the network. Is it found in the options after pressing the arrows on the Mitel 5330e while rebooting? Anyone?
where is the settings for 802.1.x authentication for a Mitel 5330e? I want it to authenticate against Packetfence before allowing it on the network. Is it found in the options after pressing the arrows on the Mitel 5330e while rebooting? Anyone?
3
Mitel MiVoice Business/MCD/3300 / Mitel 5330e +
« on: April 09, 2021, 05:30:46 PM »
Hey there
how do I set up the phone for 802.1x option? We are trying to get our phones to register to our authentication server (Packetfence) before assigning it an ip. Thanks
how do I set up the phone for 802.1x option? We are trying to get our phones to register to our authentication server (Packetfence) before assigning it an ip. Thanks
4
Mitel MiVoice Business/MCD/3300 / 5330E
« on: June 12, 2020, 05:57:59 PM »
Hi there
just wondering how I can change the name at the bottom of the screen Home Screen of the Phone where the page usually is? Usually it just shows the page number but for some reason it is showing the name instead of the number.
Thanks!
just wondering how I can change the name at the bottom of the screen Home Screen of the Phone where the page usually is? Usually it just shows the page number but for some reason it is showing the name instead of the number.
Thanks!
5
Mitel Software Applications / NUPOINT
« on: May 08, 2019, 12:04:52 PM »
Hi there
We have an contractor who is located in our building with their external number. This number is call forwarded (internally) from our Mitel phones.
When people cant reach them they press 0 to return to the attendant which goes to our front desk. However they want to disable that so that our receptionist isn't bombarded with callbacks. How do I disable that on each of the extensions.
For example the external number is 555 555-5551 (this number is not on our system)
Our voip numbers are 9990,9991,9992,9993. On the nupoint system the attendant extension is blank.
Any suggestions?
We have an contractor who is located in our building with their external number. This number is call forwarded (internally) from our Mitel phones.
When people cant reach them they press 0 to return to the attendant which goes to our front desk. However they want to disable that so that our receptionist isn't bombarded with callbacks. How do I disable that on each of the extensions.
For example the external number is 555 555-5551 (this number is not on our system)
Our voip numbers are 9990,9991,9992,9993. On the nupoint system the attendant extension is blank.
Any suggestions?
6
Mitel MiVoice Business/MCD/3300 / VPN Client to VMCD
« on: May 01, 2019, 11:38:50 AM »
Hi there
I'm trying to figure out why on our virtual machine cannot https to our vmcd whenever we vpn from outside of work. All of the other Mitel 3300 Controllers work just fine for telnet, https, etc. Is there a setting I need to change in this particular one to allow to allow a specific network to access it via https?
I can get all other Mitel 3300 controllers including this to work whenever I vpn in or access it at work.
I'm trying to figure out why on our virtual machine cannot https to our vmcd whenever we vpn from outside of work. All of the other Mitel 3300 Controllers work just fine for telnet, https, etc. Is there a setting I need to change in this particular one to allow to allow a specific network to access it via https?
I can get all other Mitel 3300 controllers including this to work whenever I vpn in or access it at work.
7
Mitel MiVoice Business/MCD/3300 / ICP COMMS CARD
« on: February 14, 2019, 11:30:34 AM »
Hey there
how do I clear an alarm for the following:
Category Name Alarm Level Total Unavailable% / Faults Minor Threshold Major Threshold Critical Threshold
ICP Comms Card Major 4 25% >0 25% 100%
how do I clear an alarm for the following:
Category Name Alarm Level Total Unavailable% / Faults Minor Threshold Major Threshold Critical Threshold
ICP Comms Card Major 4 25% >0 25% 100%
8
Mitel MiVoice Business/MCD/3300 / Fax Lines / Analog
« on: July 09, 2018, 12:57:52 PM »
Hi there
4 digit dialing to our fax machines is working (send and receive) but when you use try sending to it from the outside it doesn't pick up. We are able to send faxes just not receive from outside.
Any idea?
4 digit dialing to our fax machines is working (send and receive) but when you use try sending to it from the outside it doesn't pick up. We are able to send faxes just not receive from outside.
Any idea?
9
Mitel MiVoice Business/MCD/3300 / MITEL 5330E - TWO CALLS ONE PHONE
« on: April 25, 2018, 06:10:58 PM »
Hi there
is there a way to have my mitel 5330e programmed to receive a second incoming call if I'm on the line.
If so how do I do that?
is there a way to have my mitel 5330e programmed to receive a second incoming call if I'm on the line.
If so how do I do that?
10
Mitel MiVoice Business/MCD/3300 / Voicemail for a ring group
« on: April 06, 2017, 04:27:15 PM »
Hi there
I have a group of 4 phones that are in a ring group. Is it possible to setup a voicemail inbox for the shared number? Will each phone have a message indicator? If not how can we do that. Thanks
I have a group of 4 phones that are in a ring group. Is it possible to setup a voicemail inbox for the shared number? Will each phone have a message indicator? If not how can we do that. Thanks
11
Mitel MiVoice Business/MCD/3300 / Mitel 5330e - Waiting for Lan Link to come Up
« on: April 06, 2017, 01:01:39 PM »
Hi there
I installed 4 phones last week (tested) and all were working. This morning 2 of them are now displaying "Waiting for Lan link to come up". The phone, cables and ports are all fine. Thoughts? Help!
I installed 4 phones last week (tested) and all were working. This morning 2 of them are now displaying "Waiting for Lan link to come up". The phone, cables and ports are all fine. Thoughts? Help!
12
Mitel MiVoice Business/MCD/3300 / Mitel 5330e - No Sound
« on: March 30, 2017, 05:29:54 PM »
Hi there
for some reason whenever my phone rings there is no sound. you can the incoming calls and lights flash. The volume on my ringer is turned up. Also When I use speaker I hear nothing. I do not have a head set enabled. Help!
for some reason whenever my phone rings there is no sound. you can the incoming calls and lights flash. The volume on my ringer is turned up. Also When I use speaker I hear nothing. I do not have a head set enabled. Help!
13
Mitel MiVoice Business/MCD/3300 / One number on multiple sets
« on: March 15, 2017, 04:55:56 PM »
Hi there
I have a request to one phone number on multiple sets (4 in total). They want a call center type set up. Can this be done? I'm using a Mitel 3300 with 5330e phones. Any advice or how to would be greatly appreciate. Thanks!
I have a request to one phone number on multiple sets (4 in total). They want a call center type set up. Can this be done? I'm using a Mitel 3300 with 5330e phones. Any advice or how to would be greatly appreciate. Thanks!
14
Mitel Software Applications / CPU Starvation
« on: March 04, 2016, 12:11:30 AM »
Anyone ever experience this?
Application
Event type
Value
Severity
Date/Time
Description
MSL MVF Monitoring Tool log Major Thu 03 Mar 2016 18:08:33 MST CPU starvation detected!
Application
Event type
Value
Severity
Date/Time
Description
MSL MVF Monitoring Tool log Major Thu 03 Mar 2016 18:08:33 MST CPU starvation detected!
15
Mitel MiVoice Business/MCD/3300 / Phone System errors
« on: February 29, 2016, 01:53:41 PM »
Hey there
just wondering anyone else experienced this and what the resolution was. So far I have yet to find anything on the network.
But something definitely is up. Thanks
1785 2016/Feb/29 9:20:00 Call Control - Maintenance IP Trunk link to icp 004 SEIC failed and link dropped.
1784 2016/Feb/29 9:20:00 STSP IP trunk to 172.25.10.1:2315 has failed.
1783 2016/Feb/29 9:20:00 Heartbeat Server ICP has lost contact with (172.25.10.1:2315), network driver cluster pool free: 6129 and low water mark: 5814
1782 2016/Feb/29 9:19:54 Call Control - Software MSG_DATA: $0 $6 $8 $6A $70 $0 $87 $F4 $FC $0 $0 $0 $4 $20 $A $BRMSG DL State: 06, LinkH: 011Remote IP: 172.018.001.037
1781 2016/Feb/29 9:19:54 Call Control - Software UNEXPECTED MESSAGE, OFFSET 2:$14BA, PC: $38EA4ALOG_ID: rmsgdlh#51, PROCEDURE: handle_rmsg_dl_release_indicatio, SEVERITY: cp_minorPID: ($6, $5AE)MSG_FUNC_CODE: $D5, MSG_TX_PID: ($0, $1)
1780 2016/Feb/29 9:19:53 CCC_Ipsw CompleteFsmRequest: MID:86635e7a CID: 6634a2c PCC[ 0x6634A2C ]:Tx[ IP_PHONE, PortId:791, CompId:1, DN:4809 ] Rx[ IP_PHONE, PortId=829, CompId=1, DN:3991 ]completed in [ 10010 ] msec in state [ AWAITING_OPEN_RX_ACK ] with a failure [ FSM_RX_OPEN_TIMEDOUT ]
1779 2016/Feb/29 9:19:53 CCC_Ipsw CompleteFsmRequest: MID:865f3e78 CID: 65f2a2b PCC[ 0x65F2A2B ]:Tx[ IP_PHONE, PortId:829, CompId:1, DN:3991 ] Rx[ IP_PHONE, PortId=791, CompId=1, DN:4809 ]completed in [ 10000 ] msec in state [ AWAITING_OPEN_RX_ACK ] with a failure [ FSM_RX_OPEN_TIMEDOUT ]
1778 2016/Feb/29 9:19:50 Call Control - Maintenance IP Trunk link to icp 003 vmcd failed and link dropped.
1777 2016/Feb/29 9:19:50 Call Control - Maintenance ---------------+--------+-------+-------+-------+---------+---------+---------- ICP Comms Card | 4 | 2 | 50 % | Major | > 0 % | 25 % | 100 % | ---------------+--------+-------+-------+-------+---------+---------+----------
1776 2016/Feb/29 9:19:50 Call Control - Maintenance ---------------+--------+-------+-------+-------+---------+---------+---------- |Total In| Unavailable | Alarm Threshold Percentages Category | System | Total | % | Alarm | MINOR | MAJOR | CRITICAL
1775 2016/Feb/29 9:19:50 Call Control - Maintenance ------------ Current System Alarm : | MAJOR | viewed from Active ------------
1774 2016/Feb/29 9:19:49 STSP IP trunk to 172.18.1.37:1067 has failed.
just wondering anyone else experienced this and what the resolution was. So far I have yet to find anything on the network.
But something definitely is up. Thanks
1785 2016/Feb/29 9:20:00 Call Control - Maintenance IP Trunk link to icp 004 SEIC failed and link dropped.
1784 2016/Feb/29 9:20:00 STSP IP trunk to 172.25.10.1:2315 has failed.
1783 2016/Feb/29 9:20:00 Heartbeat Server ICP has lost contact with (172.25.10.1:2315), network driver cluster pool free: 6129 and low water mark: 5814
1782 2016/Feb/29 9:19:54 Call Control - Software MSG_DATA: $0 $6 $8 $6A $70 $0 $87 $F4 $FC $0 $0 $0 $4 $20 $A $BRMSG DL State: 06, LinkH: 011Remote IP: 172.018.001.037
1781 2016/Feb/29 9:19:54 Call Control - Software UNEXPECTED MESSAGE, OFFSET 2:$14BA, PC: $38EA4ALOG_ID: rmsgdlh#51, PROCEDURE: handle_rmsg_dl_release_indicatio, SEVERITY: cp_minorPID: ($6, $5AE)MSG_FUNC_CODE: $D5, MSG_TX_PID: ($0, $1)
1780 2016/Feb/29 9:19:53 CCC_Ipsw CompleteFsmRequest: MID:86635e7a CID: 6634a2c PCC[ 0x6634A2C ]:Tx[ IP_PHONE, PortId:791, CompId:1, DN:4809 ] Rx[ IP_PHONE, PortId=829, CompId=1, DN:3991 ]completed in [ 10010 ] msec in state [ AWAITING_OPEN_RX_ACK ] with a failure [ FSM_RX_OPEN_TIMEDOUT ]
1779 2016/Feb/29 9:19:53 CCC_Ipsw CompleteFsmRequest: MID:865f3e78 CID: 65f2a2b PCC[ 0x65F2A2B ]:Tx[ IP_PHONE, PortId:829, CompId:1, DN:3991 ] Rx[ IP_PHONE, PortId=791, CompId=1, DN:4809 ]completed in [ 10000 ] msec in state [ AWAITING_OPEN_RX_ACK ] with a failure [ FSM_RX_OPEN_TIMEDOUT ]
1778 2016/Feb/29 9:19:50 Call Control - Maintenance IP Trunk link to icp 003 vmcd failed and link dropped.
1777 2016/Feb/29 9:19:50 Call Control - Maintenance ---------------+--------+-------+-------+-------+---------+---------+---------- ICP Comms Card | 4 | 2 | 50 % | Major | > 0 % | 25 % | 100 % | ---------------+--------+-------+-------+-------+---------+---------+----------
1776 2016/Feb/29 9:19:50 Call Control - Maintenance ---------------+--------+-------+-------+-------+---------+---------+---------- |Total In| Unavailable | Alarm Threshold Percentages Category | System | Total | % | Alarm | MINOR | MAJOR | CRITICAL
1775 2016/Feb/29 9:19:50 Call Control - Maintenance ------------ Current System Alarm : | MAJOR | viewed from Active ------------
1774 2016/Feb/29 9:19:49 STSP IP trunk to 172.18.1.37:1067 has failed.
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