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Mitel MiVoice Business/MCD/3300 / Hiding Caller ID on incoming call
« on: September 28, 2011, 11:13:28 AM »
Hi all, thank for this great resource for mitel.
We have some problem to hide the caller id from our phone.
Actualy we used a 0 value on "After Answr Display Time" under phone and agent CoS.
It resolved the problem and show the correct queue text until an agent transfer the call.
After a transfer, this setting get lost and caller id overwrite queue label.
How i can prevent this?
We have some problem to hide the caller id from our phone.
Actualy we used a 0 value on "After Answr Display Time" under phone and agent CoS.
It resolved the problem and show the correct queue text until an agent transfer the call.
After a transfer, this setting get lost and caller id overwrite queue label.
How i can prevent this?