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Mitel Software Applications / NuPoint v 14.1.0.45 SMTP delivery of voicemail messages not functioning
« on: May 24, 2011, 01:13:19 PM »
There are generally two acceptable methods of performing a transfer of voicemails to email via SMTP:
Using DNS to perform MX record lookups and performing a SMTP delivery of a message.
Using an authenticated SMTP account to deliver messages through an existing SMTP cluster, using DNS for address resolution.
From what my reseller is telling me, this version of NuPoint is capable of neither. I am being told I need to configure an open, non-authenticated SMTP relay and hard-code its IP address into the NuPoint system.
Is my reseller mistaken?
Using DNS to perform MX record lookups and performing a SMTP delivery of a message.
Using an authenticated SMTP account to deliver messages through an existing SMTP cluster, using DNS for address resolution.
From what my reseller is telling me, this version of NuPoint is capable of neither. I am being told I need to configure an open, non-authenticated SMTP relay and hard-code its IP address into the NuPoint system.
Is my reseller mistaken?