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Mitel MiVoice Business/MCD/3300 / Voicemail setup on a multi user phone
« on: November 01, 2023, 07:48:24 PM »
I have two people sharing the same desk phone. The phone has an extension0. User1 is associated with the extension0/phone. User1 has a different extension1 for their voicemail box which is programed as a key on the phone for easy access. User2 has been created and associated with the same extension0/phone and also have a different extension2 for voicemail.
The hangup is when trying to add User2's voicemail to the keys on the phone is says the extension2 is not in the directory. I didn't have to do anything else when setting up User1 so I'm not sure what went wrong this time.
Could use some help.
The hangup is when trying to add User2's voicemail to the keys on the phone is says the extension2 is not in the directory. I didn't have to do anything else when setting up User1 so I'm not sure what went wrong this time.
Could use some help.