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SIP On Mitel / 6867i 6.3.0.2037 firmware/M685i sidecar issue
« on: October 05, 2023, 03:56:16 PM »
I've upgraded a deployment of 6867i Mitels with the 6.3.0.2037 firmware and have encountered a weird issue. These phones have the M685i sidecars and one of the softkeys on them is an Enhanced Speed dial. Sometimes when pressed it will add numbers in front of the desired number. Example: If speedial is 123-456-7890, phone will dial 1011234567890 or 12345678901234567890. The issue is corrected if the phone is rebooted, however some of these phones will work fine in the morning then have the issue occur in the afternoon. These phones provision themselves between 2-6am so it doesn't seem like the issue is being caused by pulling a bad config. Has anyone seen this issue before?