Topics

1

Mitel MiVoice Business/MCD/3300 / Mitel 6940 Bluetooth Handset

« on: March 08, 2023, 12:26:10 PM »

Hey all,

Anyone have any issues with their Mitel 6940's bluetooth handsets disconnecting when they get picked up and reconnecting when they get put back down on the base?  I've restored to default, rebooted the phone, unpaired and repaired the handset and I'm still experiencing the same issue.

Thanks

Edit: I'm going to try replacing the battery and I will update the post in a few days.

2

Mitel MiVoice Business/MCD/3300 / Mitel 6920 Speakerphone Issue

« on: January 20, 2023, 11:41:36 AM »

Hey all, I wasn't sure where to post this but I'm having an issue with my Mitel 6920 phone. 

If I activate my line with speakerphone, I do not hear a dial tone or anything.  The phone still works though, I'm able to dial an extension or external number but I do not hear any ringing at all. I then hear the user on the other end say "hello" and everything works fine.  I do have a wireless headset connected, if I activate the line on speakerphone and pick up my headset I can then hear the dial tone/ring in my headset, also with the headset picked up off the base, if I hit the speakerphone button I can then hear the dial tone on the speakerphone. 

It's weird and I assume is related to my headset, has anyone experienced this before?  The headset is a Plantronics CS series. 

TIA