Topics

1

MiVoice Office 250/Mitel 5000 / In need of 3 remotely switchable AAs

« on: December 12, 2022, 11:39:19 AM »

Mitel 250/5000

Version 6.3 SP7

HR is wanting a number that employees can call into and get 1 of 3 AA for Inclement weather. A normal operations AA, a 2hr delay AA and closed for the day AA. The kicker is, they want to be able to call in admin mailbox and switch between the 3 remotely. I have this currently working for 2 AA. I'm using normal operations for day greeting and 2 hr delay for night greeting and they can swap them out. I need an extra option for the "closed all day" AA and it needs to be selectable remotely.


Thanks,

2

MiVoice Office 250/Mitel 5000 / Help with On Call AA

« on: November 09, 2022, 08:44:05 AM »

Hello,

Mitel 250/5000 Version 6.3 SP7

I would like to have a call in number/"on call" that does not ring and goes straight to recorded greeting. In that greeting would explain to press 1 to leave a message with 1st shift supervisor (and this would go straight to a designated mailbox, press 2 for 2nd shift supervisor which goes to a 2nd shift designated mailbox and press 3 for third shift, etc. That way, supervisors can check their voicemail to email and would not be able to hear the other shift's messages. Is this possible?


Thanks,