Topics

1

Mitel MiVoice Business/MCD/3300 / Answer when busy, announce and place on hold

« on: April 12, 2011, 12:46:53 PM »

Hi, with the 3300, we would like to set it up so that if a call to the main reception phone isn't answered after say 5 rings, a short message is given to the caller and then they are placed on hold. I don't know if we have a Recorded Announcement Device (RAD) or not, but I suppose we could get one if necessary, whatever it is - or upload a digital file to the system somewhere (preferred). Is this feasible?

PS - any chance of the Captcha system on this site being made a little bit more legible?

Thanks.