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Mitel MiVoice Business/MCD/3300 / DID to hunt group goes to voicemail
« on: November 10, 2020, 01:36:00 PM »
Hello all,
I am hoping someone can help me with an issue I cant figure out.
so I set up a DID and the extension it goes to is a hunt group (this is for a fax Finder number) I set it up the same way as the other ones are but when I dial the DID number it goes to voicemail. If I am internal and dial the extension it goes to the fax like it should.
the routing and everything obvious I can find matches how the others are setup.
Any ideas?
its on a mitel 3300...
I am a newb so please use small words...lol
I am hoping someone can help me with an issue I cant figure out.
so I set up a DID and the extension it goes to is a hunt group (this is for a fax Finder number) I set it up the same way as the other ones are but when I dial the DID number it goes to voicemail. If I am internal and dial the extension it goes to the fax like it should.
the routing and everything obvious I can find matches how the others are setup.
Any ideas?
its on a mitel 3300...
I am a newb so please use small words...lol