Topics

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Mitel MiVoice Business/MCD/3300 / MiVoice Business - Inbound Callers w/ CID ending in 0 hear 1 ring & dial tone

« on: May 15, 2020, 05:40:36 PM »

Wondering if anyone has ever ran into this issue before for inbound calls into a MiVB system.  All Calling Party numbers whose 10 digit number ends with the digit 0 will hear 1 ring and then hear a dial tone sound.   Inbound calls work fine from all other numbers.


example:  XXX-XXX-7470 calls a MiVoice Business number and hears 1 ring and then gets a dial tone sound.

                XXX-XXX-7471 can call a MiVoice Business number just fine.

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Mitel MiVoice Business/MCD/3300 / Call History for Ring Group with Keyline Appearance members

« on: September 13, 2018, 11:20:37 PM »

Hello everyone.  On inbound calls to a Ring Group with Keyline Appearance provisioned, is it normal behavior to not see the Missed or Received calls in the Call History on a member's phone display when the person either doesn't answer the call or does answer the call after seeing the Keyline flashing.

Can't see the call in the end user portal's Call History either.

SMDR logs in the MiVB Server does show the call when you search using the member's TN.

If its not normal, how would this be fixed?

3

Mitel MiVoice Business/MCD/3300 / Voice Mail Admin

« on: September 04, 2018, 09:44:23 AM »

Hello everyone and thanks for this excellent forum.

I am trying to reach the Voice Mail Admin TUI by dialing 9999 after reaching the voice mail greeting but I am getting "I'm sorry the system is not configured for that feature".

Any help to get this working would be greatly appreciated.