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Mitel MiVoice Business/MCD/3300 / 6920 & 6930 Phones - Call Park
« on: August 14, 2018, 11:20:06 AM »
We have just had a "kick off" meeting with regard to implementing a new phones system
We have had the call park feature explained to us and have some concerns:
Scenario: Call rings in a group, a user pick it up but the caller wants someone else, that other person is on another line so we park the call.
When the user is free we can advise him that he has a parked call and give him the call retrieve key.
But....
What if we have forgotten the retrieve key? Is there anyway to find out what it is? Or is there a better way of handling this scenario?
Thanks
We have had the call park feature explained to us and have some concerns:
Scenario: Call rings in a group, a user pick it up but the caller wants someone else, that other person is on another line so we park the call.
When the user is free we can advise him that he has a parked call and give him the call retrieve key.
But....
What if we have forgotten the retrieve key? Is there anyway to find out what it is? Or is there a better way of handling this scenario?
Thanks