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MiVoice Office 250/Mitel 5000 / Have a second operator during the voicemail greeting

« on: July 26, 2018, 03:08:21 PM »

We would like to have clients be able to have the choice of forwarding to two different operators when they have reached a users voicemail.   So still have the 0 going to the operator but then say press 5 to go to another emergency line.  The only way I could figure it out is to have 0 go to an auto-attendant and then have 0 and 5 programmed.  Is there a way to not use the auto-attendant and have 5 programmed in the voicemail system to transfer to a number?