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Mitel Software Applications / NuPoint Call Flow: Blind Xfer won't end up in voicemail

« on: March 14, 2018, 10:56:13 PM »

I'm having trouble getting around this one: I have a weekly schedule for an extension(41200). 'On Hours' the call goes right to voicemail like it should, this works great. 'Off hours' I have a blind transfer to the ext. (41200). When a call comes in thru the AA and the caller presses 41200, it rings 20 sec (call fwd no ans timer), then they hear 'please wait while I transfer your call', and it rings again for 20 sec, again 'please wait....' on and on. the caller never gets to the voicemail. Call rerouting is set up in the ICP for VM. What am I missing here?