Topics

1

Mitel SX200, SX2000, and older SX platforms / Superconsole 1000 on SX 2000 ring burst

« on: November 10, 2023, 05:25:26 AM »

Hi

I understand that the SS 1000 console can provide repeated ring bursts at intervals for incoming calls while on a call. We have no remote access to the SX2000 and is anyone able to confirm before we go out these please.

1. can it be done. It does say in the console user guide that this can be set at system level ?

2. how to program it. I assume it's a COS timer some ware but it's been so long that I programmed CDE in an SX2000 I cant recall

Thank you

2

Mitel MiVoice Business/MCD/3300 / New Business scheduler v old scheduler

« on: November 30, 2017, 10:26:02 AM »

Hi

3300 MXe111

Mivb 8.0

Just wanted to see if anyone has experience with the new Business Scheduler in Mivb 8

My question is this.

I have schedules set up on the " old "  Scheduler to control internal calls for guest services such as housekeeping room service and so on in order to send calls to various ring groups at certain times of day.

I now need to set a schedule for incoming calls that conflicts with the settings in the " old " scheduler. I have assigned the hunt group number that incoming calls are pointed to a new Business Schedule I set up but will the settings in the " old " scheduler override this ?

Thanks