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1

Mitel MiVoice Business/MCD/3300 / MiVoice Border Gateway(MBG) doesn't allow SAC registrations from Private IP

« on: October 10, 2017, 10:10:05 AM »

Hi Guys ,

I have recently observer that my MBG doesn't allow MiNet/SAC registration from a teleworker device with private IP ( 10.X.X.X or 192.168.X.X) or we can say from a device which is not behind NAT .

MBG version is 9.3

Do you guys have any IDEA?

2

MiVoice Office 250/Mitel 5000 / Mitel 5212/5224 phone's Voice quality issues

« on: September 29, 2017, 02:16:24 PM »

Hi All ,

 I am facing voice quality / call drop issues on Mitel 5224 .I could see huge packet loss;8-10% on Mitel 5224 models from cisco router while when i replaced it with Mitel 5312 I found that there was no packet loss.

Interesting thing is when i ping the same Mitel 5224 phone from different places I get different results :

From VoIP server - 0% packet loss
From PC in same net work - 0% packet loss .

From Cisco router - 10% packet loss .

Can you advise why is this happening ?

Vikram
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