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MiVoice Office 250/Mitel 5000 / New location
« on: December 15, 2015, 10:51:55 AM »
My office recently moved locations. As the IT manager I was tasked with moving the Mitel 5000 system to the new office and coordinating with AT&T. All went well, except that I am now unable to log on with the software I used before. I am sure it is due to the IP address changing, but not sure how to work around it. At the old place we had a server that was feeding the IPs, but it got injured in the move and we have since decided to not have a data server at all due to our small size.
Anyway, the software keeps trying to connect to the server at 192.168.005.222 and that is what is displayed on the server. However, I do not think that is correct anymore and can not log on at all.
Should I call Mitel and get a tech sent out or is there a way I can personally work around the issue?
Any help is much appreciated. Thank you.
Anyway, the software keeps trying to connect to the server at 192.168.005.222 and that is what is displayed on the server. However, I do not think that is correct anymore and can not log on at all.
Should I call Mitel and get a tech sent out or is there a way I can personally work around the issue?
Any help is much appreciated. Thank you.