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MiVoice Office 250/Mitel 5000 / T-1 bouncing
« on: September 30, 2015, 09:09:55 PM »
We have a customer whose PRI on the Mitel 5000 (T1M-2 card) has been dropping many times per day (among other things). We have tested the T-1 from the CO the customer site and that was clean. We've confirmed it's B8ZS and the clocking configuration and framing, not seen slips, the T1M-2 card and processor has been replaced, but they still can't find any stability.
We saw a "Port [0.0.0] Didn’t Return the Port Clock Configure handshake" in the logs -- does anyone know what that is? More logs attached.
We were also running into a B-channel issue (very simliar to this http://www.tek-tips.com/viewthread.cfm?qid=1733910) since the middle of last week and having to busy the B-channel and return it to service to clear that issue as it came up during the day, but today the T-1 has been resetting so many times that if the issue happened we didn't see it.
I'd appreciate any question, ideas, or feedback.
Frank
We saw a "Port [0.0.0] Didn’t Return the Port Clock Configure handshake" in the logs -- does anyone know what that is? More logs attached.
We were also running into a B-channel issue (very simliar to this http://www.tek-tips.com/viewthread.cfm?qid=1733910) since the middle of last week and having to busy the B-channel and return it to service to clear that issue as it came up during the day, but today the T-1 has been resetting so many times that if the issue happened we didn't see it.
I'd appreciate any question, ideas, or feedback.
Frank