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Mitel MiVoice Business/MCD/3300 / One users extension cannot leave voicemail for anyone

« on: September 10, 2015, 05:56:46 PM »

I'm new to Mitel (coming from Avaya) and I've figured out a few issues but this one has me stumped. I have one user/extension that cannot leave a voicemail for anyone. The call rings until the point where voicemail just pick up then it shows our voicemail extension. I've compared her settings to a few others and it seems correct but there are sooo many settings I'm sure I'm missing something.

Any ideas?