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MiVoice Office 250/Mitel 5000 / Cannot create mailbox on existing phone
« on: July 10, 2015, 09:38:49 AM »
I have inherited a Mitel 5000 on one of my sites and basically stubbling my way through it.
I have an issue with a phone that needs a voicemail account added to it. My main confusion is adding a mailbox account for a digital phone. I go to mailboxes and activated create associated mailbox. The extension doesn't show up as an option under any of the types. I looked at the station build and there is nothing on there regarding allow voicemaill. I attempted to rename the extension of a mailbox not in use to be the same as the extension I need but that complains there is a duplicate. What am I missing?
I have an issue with a phone that needs a voicemail account added to it. My main confusion is adding a mailbox account for a digital phone. I go to mailboxes and activated create associated mailbox. The extension doesn't show up as an option under any of the types. I looked at the station build and there is nothing on there regarding allow voicemaill. I attempted to rename the extension of a mailbox not in use to be the same as the extension I need but that complains there is a duplicate. What am I missing?