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MiVoice Office 250/Mitel 5000 / DEE with Human Answer Supervision

« on: June 02, 2015, 01:26:18 PM »

I have a new MiTel 5000 where our DEE works where both the desk phone and the Cell Phone ring with Human Answer Supervision enabled and you can answer on either phone but if we disable the Human Answer Supervision so the user doesn't have to hit # to accept the call DEE then only rings there desk phone once and keeps calling there cell phone as if it a forwarded call and not a DEE. Is there a way to disable the press # but still have both phones ring?

Thanks for the help!