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MiVoice Office 250/Mitel 5000 / CP 5000 attendant phone (8560) used to display length of time on hold
« on: March 14, 2018, 12:55:40 PM »
Can someone help me find the setting for something that apparently "stopped" about 6 months ago or so? Our receptionist uses an 8560 phone and USED to see on her display how long the caller was on hold when it rings back to her, but sometime in the last few months, that disappeared. I can't locate anything that's helpful or even looks close, but have a hunch it IS out there somewhere.
And along those lines, are the rest of you struggling with Mitel (CP 5000) documentation like I am? Maybe I'm missing it (I hope so actually!), but no offense, I should be able to find answers to technical phone and/or admin questions without asking you ...
Thanks in advance. Sorry for the rant, but if someone has found a site or manual or something that's actually helpful, please let me know.
Mark
And along those lines, are the rest of you struggling with Mitel (CP 5000) documentation like I am? Maybe I'm missing it (I hope so actually!), but no offense, I should be able to find answers to technical phone and/or admin questions without asking you ...
Thanks in advance. Sorry for the rant, but if someone has found a site or manual or something that's actually helpful, please let me know.
Mark