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Topics - Shelley Alonso

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Hi, I am relatively new to the Mitel Attendant Console.

I have a request to create an extension that forwards to a cell phone.  There will be no physical VOIP phone for the requested extension.

So, I set up a phantom extension.  And assigned a user to the phantom extension.  I think I have everything set up correctly, but when I call our main line, Press "1" to dial by extension, enter my phantom extension number, I get an error that "the number entered is not valid".


thanks!
Shelley

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