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Mitel MiVoice Business/MCD/3300 / VoiP phones, Excessive packet loss and errors
« on: October 28, 2014, 07:01:40 PM »
Hi All,
Just wondering if someone has seen this before. We are running a Mitel 3300 MXe with HP procurve switches.
Although no one has reported any problems with our VoiP phones, when I take a look at the stats on the network switches, I see many of the IP phones have hundreds to millions of packet errors and drops. I even cleared the counters and the next day it goes back to the exact same number. Always, the same number!! None of these users report any issues. Some of the phones have a PC plugged into them and some don’t. I have changed the cable, switch port, set to from auto to 100 full, different phone etc. Nothing seems to make a difference.
Any ideas?
Just wondering if someone has seen this before. We are running a Mitel 3300 MXe with HP procurve switches.
Although no one has reported any problems with our VoiP phones, when I take a look at the stats on the network switches, I see many of the IP phones have hundreds to millions of packet errors and drops. I even cleared the counters and the next day it goes back to the exact same number. Always, the same number!! None of these users report any issues. Some of the phones have a PC plugged into them and some don’t. I have changed the cable, switch port, set to from auto to 100 full, different phone etc. Nothing seems to make a difference.
Any ideas?