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Mitel MiVoice Business/MCD/3300 / Cannot retrieve a call from call transfer
« on: October 14, 2014, 05:40:56 AM »
Hi
Im not very knowledgable of the 3300 PBX I'm afraid, but I have inherited this. A problem started to occur a few weeks back where we can no longer retrieve calls that have been transferred to an extension. When an announced call transfer that cannot be put through, we retrieve the call all both parties can hear is silence. It was working ok for around 18 months. Can anyone please help.
Im not very knowledgable of the 3300 PBX I'm afraid, but I have inherited this. A problem started to occur a few weeks back where we can no longer retrieve calls that have been transferred to an extension. When an announced call transfer that cannot be put through, we retrieve the call all both parties can hear is silence. It was working ok for around 18 months. Can anyone please help.