Topics

1

Mitel MiVoice Business/MCD/3300 / aastra 6730i phone will not transfer or set up conf call correctly on mitel 3300

« on: March 28, 2016, 10:18:18 PM »

I have just set up 7 new aastra phone 6730i with an updated firmware. I cannot get the transfer or conf feature on the phone to work correctly.
for the transfer, i put the call on hold, hit the fixed transfer button, dial the number and hit transfer, it does the transfer to the new ext, but it rings once and call dies.
Is this a COS issue.

2

Mitel MiVoice Business/MCD/3300 / upgrade 3300 from 7.0 to 7.2

« on: December 08, 2015, 01:57:39 AM »

Is it possible to upgrade from 7.0 to  7.2?
If so, can you layout the step by step procedures involved with the software components?

3

Mitel MiVoice Business/MCD/3300 / How do i configure my 3300 cxII to use analog lines

« on: May 18, 2015, 03:59:12 PM »

I have the on board 6 LS trunks that I want to uses with my two analog lines in the US for incoming and outgoing calls? I have programmed PRI's and SIP circuits before, but never analog phone lines.

4

Mitel Software Applications / How do I set up MAS & BGW so my UCA client can access via teleworker

« on: July 10, 2014, 10:15:26 PM »

How do I set up MAS & BGW so my UCA client can access via teleworker?

I have my MAS server working with UCA clients internally. However, i would like to use my softphone from home. so how do i set up the MAS server and Border gateway.
I currently have a separate BG on the DMZ for my teleworker phones. I read that i have to cluster that unit with the BG in the MAS server? I know that i will have to create an A record with my provider that resolves my MAS server name to a public IP address. Help.

5

Mitel MiVoice Business/MCD/3300 / One Way Audio on Boder gateway

« on: July 09, 2014, 03:25:27 PM »

my teleworker phone makes phone calls and the party on the remote end can hear him vai cell phone.Bu the teleworker cannot hear the cell phone user. calling throuh SIP provider windstream. Firewall ports are open and routing is in place. where can i look on the Border gateway to view the errors or logs.

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Mitel MiVoice Business/MCD/3300 / 420 bad extension on my vMCD

« on: July 08, 2014, 11:13:59 PM »

I cannot dial out...I can receive phone calls, but outbound is not working...i took some captures and I am getting a 420 bad extension. the provider is Windstream

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Mitel MiVoice Business/MCD/3300 / SIP trunk between cucm 7.1 and Mitel 3300

« on: March 14, 2014, 09:41:13 PM »

I read the PDF and i have set up the trunk...However, whenever i dial from Mitel phone, I get invalid number. I did configure routes and digits mod...

8

Mitel Software Applications / fialed to dail no more free lines uca

« on: January 23, 2014, 10:08:56 AM »

I have intalled the UCA on my pc and when i try to dial out, I get a fialed to dail no more free lines. How do i fix this issue?

9

Mitel Software Applications / Mitel Teleworker One Way Audio

« on: November 05, 2013, 10:32:38 PM »

Mitel Border Gateway and  Cisco ASA.

I have a MBG in the DMZ of the ASA.

The MBG is nat'd from its external public ip address to the internal DMZ address.

I have opened ports according to mitel spec, the teleworker handsets authenticate and shows connected in the vMBG. The problem is i can only receive one way audio i.e. the teleworker cannot hear the internal or external LAN phone but the internal LAN phone can hear the teleworker audio just fine. I even put the telework phone on hold and the hold music could be heard just fine on cell phones and LAN lines.

I suspect it is the way my vMBG gateway is set up.  I am not sure how the call flow should go if a teleworker calls 7 digits to make an external call.  My firewall does not show any errors and I have  correct NAT statements, ACLs, and SIP awareness disabled. I have ran the TNA, traces, looked at logs I cannot figure this out for the life of me. Please help.

Teleworker DMZ IP 192.168.30.150
Teleworker outside external IP 209.33.141.4 static NAT to 192.168.30.150
ICP 3300 10.21.67.153
static (DMZ,outside) 209.33.141.4 192.168.30.150 netmask 255.255.255.255
static (inside,DMZ) 10.21.0.0 10.21.0.0 netmask 255.255.0.0