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MiVoice Office 250/Mitel 5000 / Mitel 5312 - Transferring calls with a headset
« on: September 06, 2013, 08:15:48 AM »
Hello all, I was hoping someone may be able to assist with an issue we're currently having with the Mitel 5312 system.
Our office has recently started using headsets with our phone system, we've managed to set it up fine and they work perfectly. However, we cannot seem to get it to transfer calls internally. Normally, we would press the 'transfer/conference' button and put down the receiver, however with this being disabled in handset mode, we were wondering if there was another way to do this?
Any help would be greatly appreciated, thank you!
Our office has recently started using headsets with our phone system, we've managed to set it up fine and they work perfectly. However, we cannot seem to get it to transfer calls internally. Normally, we would press the 'transfer/conference' button and put down the receiver, however with this being disabled in handset mode, we were wondering if there was another way to do this?
Any help would be greatly appreciated, thank you!