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Mitel Software Applications / MBG not accepting withheld/anonymous calls
« on: October 25, 2016, 09:13:26 AM »
Hi All,
I have an MBG with teleworkers and SIP trunks connecting through to a Mitel 5000 v6. All works fine apart from withheld calls on the SIP trunks are not connecting.
I can make a call through to a teleworker on the MBG via a SIP trunk on the MBG and the call works fine, do the exact same call with 141 in front and the call doesn't connect.
I am new to the MBG and I expect this is where the problem lies, I have set up a rule on the MBG which is - Request URI - * - Primary - Mitel 5000
Any help would be greatly appreciated.
Thanks
I have an MBG with teleworkers and SIP trunks connecting through to a Mitel 5000 v6. All works fine apart from withheld calls on the SIP trunks are not connecting.
I can make a call through to a teleworker on the MBG via a SIP trunk on the MBG and the call works fine, do the exact same call with 141 in front and the call doesn't connect.
I am new to the MBG and I expect this is where the problem lies, I have set up a rule on the MBG which is - Request URI - * - Primary - Mitel 5000
Any help would be greatly appreciated.
Thanks